Medi Assist India — customer care officers carelessness

Address:

Seven hills hospital ,ram nagar, Visakhapatnam, Andhra Pradesh

Sir i m an frustrating about medi assist cautomer care service. I have an insurance in your company. While i admited in a private hospital through claiming my insurance. Hospital authority request an initial letter with single ward category but at final claim bill your insurance company mentioned general ward category. So we faced an issue with hospital authority. While i contacted 5 times to your customers around 6 hours continuosly but none of one responded. Literally i requested, begged. Every one told work had been done in 30 min. But finally everyone lying. All trying to far away. Sir i am really dissatisfied and disappointed with your customer care service. Infact i don't have director number while i had that much of anger towards you to complaint against caustmor care service and i lost my patience, time too. So please respond quickly.