Medi Assist India — false requirements to the insurer from medi assist for ref claim no[protected]

Address:	400708
Website:	www.medibuddy.in

I am the employee of mnc company. My son was admitted for the 5 days in the month of may 2018 and the hospital was out of mumbai. I asked the agent what documents required for claim and i brought all the documents from there which he was listed. The original documents submitted are as below,
1) final bill (Having stamp of the hospital with the signature of the doctor)
2) discharge card (Having details of why he was admitted and what the doctor did the treatment.)
3) all medical bills and pathology original bills)
After submitting all the documents the medi assist mailed me that they required others documents too which was not informed me before.
And the documents are as below,
1) kindly provide original investigation reports which has been charged in this said claim — which i have and submitted to the agent
2) indoor case papers (Icp) - attested copy kindly provide icps — which doctor does not have currently because i have not given him any requirement while at the time of hospitalization
3) kindly provide original final receipt of rs-7500 of final hospital bill - which was submitted before but now they are asking me printed receipt.
So if i will not able to submit the documents then they won't process my claim.
Its a very false requirement from the medi assist to avoid the payment of claim amount.
2 years back when i have submitted my wife maternity claim to the medi assist then they wasn't ask me anything additional documents.
I want to get the claim settled properly without any further deviations and misconduct and frauds.
Kindly close the issue asap.

Regards,
Chetan bhamare