Medi Assist India — finding the reason for claim rejection doctor name and patient names interchanged

Address:

Ranga Reddy, Andhra Pradesh, 500088

Sub claim no : 17514157 : requesting for reverification of the medical bills.[protected]

As per my discussion with mani (Medi-assist customer care officer) on finding the reason for claim rejection, came to know that the issue was because the doctor & patient names have got interchanged, because of the mistake by med-assist agent.

Please find below the names of doctor & patient:

Doctor name: m. S. Rani
Patient name: aswani

Pfb details:

Dedicated id : [protected]@infy
Employee id: 645161


Aswani + baby =64000 (Date[protected] to[protected]
Baby =15200 (Date[protected] to[protected]
Total amount = 79200 (Inr)

Total amount is 79200 (Inr).

Can you please update your records as given above and let me know the status on the request as early as possible. It has already been delayed very long and would like to get this resolved at the earliest.

Let me know for any issues.

Could you please help me madam regarding claim.


Regards,
Mahesh,
#[protected]