Medi Assist India — Incorrect amount disbursed to hospital.

Address:	Bangalore, Karnataka, 560035
Website:	www.mediassistindia.com

I've written many mails to mediassist even called them many times but they dont answer. My wife went through lscs operation in motherhood hospital, sarjapur road, bangalore for which a total amount of rs 76131 was given by hospital. Medi assist has approved 55000 in the beginning as a part of my cashless process.
Next day i've got a mail saying a total of rs 67735 was paid from mediassist to the hospital which you can find in this mail also.
Now i've got a message from hospital that they have got only 55000 as full and final settlement from mediassist. I've attached their settlement receipt from mediassist.
Further i've received message also from mediassist saying "enhancement request of inr 76131 for cashless claim no. 14350790 is authorized for inr 12735. The total authorization as on date is inr 67735 for hospitalization between 19-apr-2017 and 23-apr-2017 at motherhood, bengaluru".
Summary of authorization
Total estimate 76131 previous approved amt if any 55000
Total authorised 67735 current enhancement 12735

I've the mail which says mediassist has approved total 67735 but hospital claims they have got only 55000. I've paid the rest amount from my pocket. Mediassist has deducted this amount from my sum insured.