Medi Assist India — mediassist claim reimbursement

Address:Bangalore, Karnataka, 560100

Mediassist claim no. 14953059 was approved on 30th July 2017. It has been over 2 weeks now and still the refund amount has not been credited to my account. On following up, they informed the claims have been sent to the insurance company United Insurance Ltd. and they are not responding to the claim refunds. I am planning to raise a Corporate HR complaint informing them about this slack handling of claim reimbursements.
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Medi Assist India customer support has been notified about the posted complaint.
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My claim id is 14945xxx. They have approved the claim in July but not yet reimbursed the money. The status is same from one month i.e. Insurer payment is in progress.

More over I don't see any prompt reply to my mails or calls.

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