Medi Assist India — mediclaim reimbursement and cancellation o[censored]nused claim

Pintu Burad

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400615

Dear Sir,

My Claim #97103676 for my policy no #[protected] was generated for Rs. 5 lakhs on 06 Nov 2018. Out of which Rs. 4 lakhs has been initially approved but this was never utilized by patient nor hospital. Instead a new Claim #97157615 was generated and settled by Mediclaim. So, ideally there were 2 Claims generated out of which Claim #97103676 is completely unutilized.

I have requested Mediassist to cancel this claim but from last 2 months they are playing games and cancelling this claim.

Due to this, my other 2 reimbursement claims (#97264429 and #9739603) are kept on hold by Mediassist stating that the main claim #97103676 in not settled yet.

I have called customer care multiple times but seems no one cares about their customers. Very bad service by Mediassist.

Request your intervention for solving this issue.

Thanks,
Pintu Burad
M. [protected]

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Medi Assist India customer support has been notified about the posted complaint.

Jan 16, 2019

Updated by Pintu Burad Pls read below correct claims which are stuck:

Due to this, my other 2 reimbursement claims (#97264429 and #[protected] are kept on hold by Mediassist stating that the main claim #97103676 in not settled yet.