Medi Assist India — my claim is completed all types of verification is completed so why my amount is not given ?

Hello medi assist plz hear me . my all type of vaerification is done amount is claimed but compney is do give money . im going in office every week officer told i give u tu ans on monday many time .wht is the resun iffice in vadodadra gujrat india .apme himmat hai to paise dilwake dikhaiye itna bdha isurance compney ese hi chalte hai ??kisa satff hai koi response hi nai hai