Medi Assist India — no otp claim settlement made yet | |||||
I have made an otp claim of my mother it was around 2000 rupees in august and havent recieved a single info about it where it is how to track it if rejected then why it has been rejected... The so called customer care never ever picks up the phone do change its name to "i dont care helples line". Firstly the claim intimation process is so lengthy that a person who is a it unaware or less educated needs a person to fill all those forms and procedures... Aleast senior citizens should have a different door... I dont think u guys have such a large customer base that u cant attend the call.. This is something very sad and disheartening for an organisation related to health sector where people need immediate attention. Very irresponsible behaviourfrom the companies side... Worst tpa ever... If otp claim is not given then why they have made it available there on the webites and the scheemes my claim has been rejected twice... I wonder how they settle hospitalisation claims... Regretti Ng to be a part of it... Was this information helpful? | |||||
Medi Assist India customer support has been notified about the posted complaint. | |||||
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+91 80 2658 4811
“Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
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