Medi Assist India — non -reimbursement of domiciliary treatment expense since 31.10.2017

Address:Mumbai City, Maharashtra, 400020
Website:www.dhs-india.com

Claim amount of rs.5978/- alongwith necessary supporting document submitted at kolkata office of tpa-dhs on 31.10.2017 & and it was sent under lot no.361 by dhs, kolkata on 3.01.2017 to their controlling office & received by one staff named boibhav on 3.01.2017under united india insurance and bank of india (Retired) policy. Since then no reimbursement, no reply came from them
Even after several mail & phone reminders. Please advise.
Employee code 138273 (Bank of india)
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