Medi Assist India — not able to reach contact center

 
1 Review
 Ramaprasad S on Feb 27, 2018
Hello,

The domiciliary claim that was lodged by my father has not been settled even after 6 months by the bangalore office. I have tried to phone their call center but i have not been successful in months now even after waiting for hours on ivr. I have been looking for an escalation matrix, but there is no information on the escalation matrix as well. Can you please help in getting the escalation matrix.

Thanks,
Ram

Complaint Status


[Feb 27, 2018] Medi Assist India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    5%
    Complaints
    474
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    Resolved
    22
    phone
    +91 80 2658 4811
    location
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
    Medi Assist India - not able to reach contact center