Medi Assist India — not able to reach contact center

Address:	560016
Website:	mediassistindia.net

Hello,

The domiciliary claim that was lodged by my father has not been settled even after 6 months by the bangalore office. I have tried to phone their call center but i have not been successful in months now even after waiting for hours on ivr. I have been looking for an escalation matrix, but there is no information on the escalation matrix as well. Can you please help in getting the escalation matrix.

Thanks,
Ram