Medi Assist India — reimbursement charges

Hi,
This is in regards to my mother's angioplasty surgery. The hospital had charged us enhancement request of inr 138474 for cashless claim no 14964614 is authorized for inr 77352. The total authorization as on date is inr 89352.

You have not reimbursed the amount promised as per the company policy stating a 80% or a 90% reminbursement for dependents.

Your claim is that u reimburse only for general ward charges. Why is that the difference from a general ward to semi private is just 500 rs difference. I could have just paid the difference for the room. I have ended up paying 50, 000 extra for just choosing a room which is 500rs extra.

Pathetic service, the lady i spoke to had no remorse. If this the type of policy that you guys are offering than my company should think of changing the insurance company.

Do something about this now!! Or i will go to the media for this.

Regards,
Jennifer.