I have placed the order[protected] on 25th and called the team to fast track the order to quicker delivery of the medicine for Myself for Bells Palsy however i still see the order stuck at Order Placed status. I dont understand why such latency happens with Medi buddy each time, there are numerous medicine delivery partner and apps online which delivers with 4-8 hours, but the so Called Best Insurance Company - Medi Buddy has such hugh failures!
I called multiple times and each time the assistants say, we cant do much sir you need to wait, even if we escalate this our supervisor will also tell the same thing!
I deeply condemn this kind of service provided by Medi Buddy / Medi Assist, please work on improving your services and kindly fast track my order.
Just to inform you this is not my first complaint, i have complaint several times regarding medicine delivery issues, they promised to get medicine delivery via store in 5 hrs but my order[protected] didnt even move to any other state even after 48 hrs and i had to manually get the medicine offline.
Neither the Home delivery nor the Store pickup nothing works as promised.
Due to this delayed delivery of medicine its impacting my health and imbalancing my course of medicine, I will surely reach court if there is any further impact on my health due to this.
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