Medi Assist India — Status not updated from last 1 month on medibuddy portal

Address:Pune, Maharashtra, 411014
Website:www.consumercomplaints.in/new_complaint

I have submitted claim 45 days before. Claim status is not updated from last one month on medibuddy portal website. I have provided all original bills and receipts by hand to medibuddy person and to the new india assurance company.

Medibuddy portal says status as following

Information awaited kindly provide all original claim documents

Could you please provide me updated status as soon as possible or give me contact person details where i can get details of claim..
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Medi Assist India customer support has been notified about the posted complaint.
Jun 28, 2017
Updated by gijagude
When i call mediassist person most of the time he is not picking his phone and when he picks up he says i am in meeting or network is slow, system is slow..
Jun 28, 2017
Updated by gijagude
mediassist person says - i will call you back in 5-10 minutes. but i am followin gup with him from last 3 days and no status updates. or any information where it is pending or why it is pending from more than last 1 month after submitting of original documents.
How they give approval for cashless within 24 hours? For reimbursements why 24*30 hours and still not know how long it will take just to get approval or reject ??????????
I request the mediassist to provide me updated status of my claim.
Complaint comments 

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I have submitted claim 45 days before. Claim status is not updated from last one month on medibuddy portal website. I have provided all original bills and receipts by hand to medibuddy person and to the new india assurance company.

Medibuddy portal says status as following

Information awaited kindly provide all original claim documents

Could you please provide me updated status as soon as possible or give me contact person details where i can get details of claim..
I have submitted claim 45 days before. Claim status is not updated from last one month on medibuddy portal website. I have provided all original bills and receipts by hand to medibuddy person and to the new india assurance company.

Medibuddy portal says status as following
I have got approved 4714 rs & my claim no 14497479 ... when will i get the approved claim in my bank acc ..

worst insurance company

Could you please provide me updated status as soon as possible or give me contact person details where i can get details of claim..

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