Medi Assist India — The Claim is not processed even after submitting the Claim documents

I have submitted the claim documents on 23rd September and i have received a mail saying it will be processed with in 5 to 6 working days. But till now It is not processed. I checked with the team on 14th October and i received a mail saying it will take another 7 days to process. But till now there is no update. PFB my Claim Number

Claim Number: 22464910

Ticket Number: [protected]
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