Medi Assist India — this is for my father's demise claim pending from 3 months

Address:	560055
Website:	www.mediassistindia.net

I would like to escalate the below claim for my father who passed away on 9 dec 2017 and i had requested for his claim of ~inr 72, 000 in the month of mar'18.

It has been more than 3 months i have been chasing with response as "in process", can you update me how long does this take to process a claim???

It has been one of the worst experience considering the situation am going through. How can such a reputed company have pathetic customer service response / processing time.

I have been calling your customer service toll free every week since 3 months. Please have some mercy and get this claim approved as this is much needed for my mother who is in financial crisis.