Claimed

MedPlus India Complaints & Reviews

3.6
Last updated Apr 11, 2024
Complaints 813
Resolved
563
Unresolved
250
Quick Links
Statistics
Share
Contacts

File a complaint to MedPlus India

Having problems with MedPlus India?

File a complaint and get it resolved by MedPlus India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MedPlus India
Customer Service Contacts

MedPlus India Phone Numbers

Toll free
1 800 425 3100
257
129
Phone
+91 40 6700 6700
161
72
+91 40 6674 3000
65
49

MedPlus India Website

MedPlus India Head Office Address

GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar
Hyderabad
Hyderabad District
Andhra Pradesh
India
500037

MedPlus India reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suresh1964
from Mumbai, Maharashtra
Report
Copy

Redemption of points

Address:Hyderabad, Andhra Pradesh, 440009
Website:www.medplusindia.com

I am medplus customer having cust ID 1058075. I have about 3560 points accumulated to my credit. I wanted to redeem my points against supply of one trolley bag 24" size and one ultra laptop bag. On 14.05.2016, I contacted their toll free no and thereafter received a call from their no.[protected]. I was told that the said items are not in stock. This was the similar reply when I contacted in Feb-March 2016. I am their customer since last...
Helpful
35 other people found this review helpful
35 found this helpful
1 Comment
Report
Copy
uma subramani
from Pammal, Tamil Nadu
Report
Copy

Very indifferent and rude behaviour

Address:Chennai, Tamil Nadu, 600075
Website:nil

On 12/05/ 2016 I purchased some medicines for Rs.499/- . At that time,
there were only two customers including my self. There were three staff.
I was the one who was being attended . Generally the customer focus was lacking. The staff who attended me looks black and seems to be a physically handicapped (left hand). Another Staff is a lady and the third one was like an incharge - I have regularly seen him in your Pammal Main...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Muthu
from Chengalpattu, Tamil Nadu
Report
Copy

No stock of tancodep.2

Address:Bangalore, Karnataka, 602 105
Website:medplus

On 29/4/16 I visited Medplus shop at MG Road, Sriperumbudur and was given
only one strip. As I daily take Depsonil DZ Tancodep.2 is the substitute for
Depsonil DZ and was assured that within one week the stock of Tancodep.2
would be available. But till 7/5/16 no stock has come and they are not in a
position to confirm when the same would be available. As my doctor is out of
the country I am unable to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, West Bengal, 700079
Website:consumercomplaints.com

Today dt.5/5/16 i have purchased medicine from your store id-inwbccu00058, basic phone no.Of this shop [protected], vide tax invoice no.[protected].

But when i wanted to return the medicine they simply misbehaved with me, shouted rudely and roughly.If this is the behavior why should i continue to purchase medicine from this shop.
There are other shops also in this area which give same facilities.(Frank ross)if...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nama Venkata Balasubrahmanyam
from Nellore, Andhra Pradesh
Report
Copy

Rite-check gluco meter exchange to Accu check gluco meter

Address:Nellore, Andhra Pradesh, 524002

Sir.i had returned your Rite check gluco meter on dt.2nd february2016 to medplus store near tadikala bajar center NELLORE.524002 due to wrong reading and intimated to vijay kumar supervisor by mail to replace and arrange ACCCU check glucometer but till to day there is no reply.My I.D.No.578010 and mobile No.[protected] please enquiry and arrange replacement. Thanking you sir, N.V.Balasubrahmanyam...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vish 123
from Mumbai, Maharashtra
Report
Copy

Adulterated medicine

Address:753004

I bought a humalog mix 50 catridge from Medplus, Cuttack, Odisha but later it was found to be defective one. Insulin had crystals in it n got it confirmed from the insulin brand manufacturer that the product is adulterated . So i asked for a return next day but they did not accept it and said we cannot do anything Sir. I had very bad experiences with Medplus as they also gave me a defective Humalog insulin Pen which doesn't work. I am following...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arlando
from Bengaluru, Karnataka
Report
Copy

Debit card has been swiped twice/irresponsibe handling the customer

Address:600045
Website:www.medplusindia.com

My cus-id is 9499896.I'm a customer of medplus for about 3 years and till last month i didn't faced any issue. But from last month onwards i'm not really satisfied of the service rendered by the staff.I purchased a list of medicine on[protected] and 23.03.2016 from nearest medplus, last month i gave a prescription and i mentioned the quantity along with it, but one of the staff gave the medicine not as quantity mentioned. And they took 2days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama Kosuru PMP ,ITIL Intermediate,ISO
from Hyderabad, Telangana
Report
Copy

Employee behaviour

Address:Hyderabad, Andhra Pradesh, 5000072
Website:www.medplusindia.com

I want lodge a serious complaint against a employee whose name is Krushna and Employee id 019276 Medplus Pharmacy store...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Ssan
from Mumbai, Maharashtra
Report
Copy

Product not received

Address:New Delhi, Delhi, 110015
Website:Www.medplusmart.in

I placed n order on 12.03.16 for mamy poko pants.i made full payment.nd i supposed to get on 13.03.16.but till now i v not received the product.i called up twice to customer care..but they could not guide me..infact they musguided me.

Now i wanna know when will i get it delivered to my home..pls let me know as soon as possible.its urgent for my kid.

Regards
Sanchari
Order id-642189...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Abdul Ikraam
from Bengaluru, Karnataka
Report
Copy

Hand written bill without discount

Address:600070

Hi,

I purchased a syrup named Citrizine from Med plus pharmacy outlet in Anakaputhur...First he issues me a hand written bill stating that the stock has just arrived and the same hasn been updated in the system...i needed the medicine urgently and was in mood to quarrel so i kept quiet and later realized that the required discount that usually Medplus offers also wasn applied...My medicine was 38.85 and i was billed 39 rs...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subramanian Kannappan
from Bengaluru, Karnataka
Report
Copy

Harassment, abuse, rude and unruly rowdy behaviour by your store in hulimavu bangalore

Address:Bangalore, Karnataka, 560076

Hi,

The medical store (Medplus) in Hulimavu main road is pathetic. This guy is a complete rowdy with unruly behavior. Tonight (10th February 2016), when I went to buy a set of medicines, he was rude to the core. His identification of medicines was wrong. When I pointed out, he was irritated. Then he said his computer is shot down and he will bill manually. He billed Rs.95 for a medicine whose printed MRP was Rs. 84.60. He...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivasai krishna
from Hyderabad, Telangana
Report
Copy

Rude behaviour

Address:500070
Website:medplus

Hello sir, am the regular customer of medplus. located at subadra nagar, vanasthalipuram, Hyderabad. As usual i went to buy medicines which were emergency, went along with prescription around 22:45 . the retailed person says "now its late i will not give you medicine, go for another shop. you have many pharmacies rather than this, you can go there . i will not give now."
i said bayya its an urgent medicine please give it now.
then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarosejob
from Kolkata, West Bengal
Report
Copy

CCTV Is not working

Address:Khordha, Odisha, 751001

Dear sir,

Cctv is not running in departmental stores of medplus.today somebody is stolen by helmet.i am unable to trace the person because poor security system.i am unable to jodge and analyse the scenario.The store is situated near aiginia chawk, bhubaneshwar.
Today iam loose helmet but tomorrow any body can loose any think.Any body can take advange of the loopfall of store....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilbathija
from Coimbatore, Tamil Nadu
Report
Copy

Bill not being provided, and refuses to sell products

Address:Salem, Tamil Nadu, 636004

I had bought some medicines from medplus india at ramakrishna road, salem. the sales man refused to give me bill saying that 15 % discount will be eligible when he will upload online the sales and avail the discount, so he did not furnish any bills on the medicines i bought. Now my moms doctor has changed the medication since it did not suit her. On returning the medicines the sales man refuses to take back saying i have not bought the medicines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shk.parveen
from Hyderabad, Telangana
Report
Copy

Fake advertisement - medplus

Address:500084

Hi, I m an old customer to medplus since long time. I happened seen to a add in MEDPLUS Pharmacy that on purchase of medicine of 2000 & above there are certains free gifts will be given. Seeing the same, I have purchased my mother's mothly tablets in the same store(Kothaguda Main road brach) Store ID - INAPHYD00201 on 24th Nov 15 of rupees 2308.18. When i asked for the free gift(Polarised Sun Glasses), excutive told me that as if now that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anomcomp
from Bengaluru, Karnataka
Report
Copy

Very bad treatment

Address:Pune, Maharashtra, 411046

I went to buy 6 tablets of as per doctors prescription. Chemist girl said I have to buy entire strip of 20 tablets. And then asked to buy 10 tablets but not less than this. It cost me 25 rupees and when I gave her 50rs note she demanded for change. I said I have no change then she asked me to keep medicines and go get the change. She did this with one more customer though the entire strip was costing him 199rs. MedPlus - Shop No.2, Plot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nknaveenkorivi
from Bhopal, Madhya Pradesh
Report
Copy

Issuing over counter drugs and none of them are registered pharmacist

Address:Hyderabad, Andhra Pradesh, 500001
Website:www.medplusindia.com

im a docor of MD(gen medicine) i hve asked for a registration of the pharmacist .they dont have and tryin to manipulate the things . issuing drugs on their own hypothesis .and it happend for me .wht about the general public .i addressing conserend authorites to take a serious action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepesh.rangwani
from Noida, Uttar Pradesh
Report
Copy

Humiliated for not keeping charge

Address:560030

If a patient walks in your store for medicines he is treated with disprespect for not keeping change and irrelevant to the medical condition of the person is asked to go and get the change with three people on the store sitting idle and multiple shops around to get the change ... Mr. Nagesh ( if that is his real name) not only insulted when i asked him to get the change as i could not walk to gather change for him as i was not in the condition...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mjaya19
from Mumbai, Maharashtra
Report
Copy

My wife was humiliated for not keeping cash instead of cards

Address:Kolkata, West Bengal

MudPlus Sucks!!! I have placed an order using their App yesterday, and today my wife went to purchase the same upon their order confirmation but the store guys just insulted my wife so badly because she is carrying a credit card instead of cash. The way they behave with her is rude and she has been totally humiliated. This incident happened at Ghola Medplus, Sodepur, Kolkata - 700110. later my wife went to Apollo. I purchase Rs. 10000 every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Cust ID 833643; Date:[protected]; Shop No 1, RR Nagar, Old Bowenpally, Store ID INAPHYD02005, I purchased Neurokind plus tabs two strips by paying Rs. 154/- thro my credit card at 8-46 PM. when I enquired about flexi points the shop keeper said there are no much point to my credit. I left the shop and went away, at 9.06pm I received SMS that 63 points worth Rs125 were redeemed. when I questioned the shop keeper he told that he sold medicines...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy