[Resolved]  Medplus India — Change of medicine

Address:79/1 B.D ROAD,KOLKATA-700061

Wrong medicine had been given by the pharmacist, which might cause bad effect.

I Debashis Das Gupta, a resident of Behala, Sakherbazar, Kolkata-700008, West Bengal is a regular customer of MedPlus Pharmacy.
On dated12.04.2021, I had been purchased my monthly medicine from MEDIPLUS Sakherbazar, INWB-CCU00165, Holding no -81/1, K.K.RoychowdhuryY Road, WARD NO-126, Kolkata-700008 Through Invoice no-[protected], dt.12.04.2021 of Amount-Rs.1963/.
But after opening the medicine packets in my home, I observed that Medicine-NEXPRO RD 40 (10 NOS.) had been changed by another Medicine-MODLIP-ASG 75( 10 Nos.)
Both medicine are different type & price difference is high.
Next day, I went of these Medicine Shop & talk to sales boy in counter.
But they disagree with me, they blame me. And they also told that, change of medicine had been done by me not them.
I am very much confident that that sales personal are capable for such type of situation.
I attach all my documents in attachment.
If MEDPLUS take no action on them till I can not purchase medicine from your store.

Please do the needful in the interest of justice.
Thanks
Debashis Das Gupta
Mob. No-[protected]
[protected]@gmail.com

Store id:INWBCCU00165
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Aug 12, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2021
MedPlus India Customer Care's response
With reference to your email, please be informed we will escalate to the concern team and revert back.
We kindly request you to cooperate with us in this regards to serve you the best. Please get back to us in case of any clarifications. Thanks and Regards, Medplus Customer Care Team .
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