MedPlus India Complaints & Reviews

Address: Kakinada

Hi,
I am not seeing option to redeem my payback points that I earned for every purchase . Not seeing option in online and offline for redemption ....

Helpful

Found this helpful?

Write a comment

I am writing to raise a concern regarding my recent order for NEBZMART GFB 5X2ML SUSP (Quantity: 2), Improper Storage of Medicine, incomplete Order and Incorrect Refund

1. Partial Delivery Without Proper Communication
I received a message stating that my order was ready for collection. However, when I reached the store, I was given only 1 quantity instead of 2.
There was no prior communication informing me whether:br...

Helpful

Found this helpful?

Write a comment

Address: pune

Case No : #3312605 & Sub: Reg: Issue with my order, Sale Order, OrderId: OMHMM[protected]
i have purchase 3 medicines
1 EZORB FEM TAB
2 KERABLACK 200MG
3 TENDOFIRM CAP
recently when i have added in to the cart the cost is rs1007 and after 20 percent discount the amount becomes rs 807 but at the time of purchase, the amount suddenly becomes 977 and only 10 percent discount was applied and charged Rs.890...

Helpful

Found this helpful?

Write a comment

Address: Shop number 4,H-117,Madhura Nagar, Hyderabad.

Website: www.medplusmart.com

I recently bought a Tetmosol 100g soap from Metplus Medical Store in Madhura Nagar. The original cost of the soap is ₹99. However, the invoice mentioned the price as ₹108. After applying a discount, they charged ₹102.60. Then, they rounded it up and charged ₹103.

This means they added an extra ₹4 on the soap. Additionally, they included a "Location Surcharge" of ₹3. In total, I was overcharged ₹7.

This...

Helpful

Found this helpful?

Write a comment

I am writing to lodge a formal complaint against MedPlus Pharmacy, specifically a branch located in Nallagandla- Hyderabad branch, for engaging in unethical and potentially illegal dispensing practices in violation of patient rights and pharmacy regulations.

During my recent visit to the pharmacy, I presented a valid prescription from a licensed medical practitioner. However, the staff attempted to substitute the prescribed...

Helpful

Found this helpful?

Write a comment

Cash on delivery option is not showing during online booking of drugs...

Helpful

Found this helpful?

Write a comment

Dear Medplus Grievance Team,

I am writing to express my dissatisfaction with the service I received at your Vizianagaram branch. On my today’s[protected] visit, I requested Ciprofloxacin 500mg tablets but was given a non-branded medicine without being informed. Within five minutes of noticing this, I returned to the branch to request an exchange or return. However, my request was denied due to internal reasons, which I...

Helpful

Found this helpful?

Write a comment

Madam/Dear Sir,
I would like to inform that i had purchased
some medicine from Medplus atala store, Bhubaneswar and i initiated the transaction through qr code scanning from my yono ( sbi internet banking app). Rs 1164 debited from my account but store employees told that this is unsuccessful transaction and will reverses your account soon and adviced for paying cash. After waiting 24 hour i lodged a complain in bank and bank...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I am filing a complaint against MedPlus India for their failure to deliver my prescribed medication, Zosert 100mg, despite my urgent requests. They have ignored my pleas for reparation, causing significant inconvenience and distress. I request the consumer court to investigate and ensure MedPlus India rectifies this issue promptly and provides compensation for the negligence in fulfilling their obligation to provide timely medication delivery....

Helpful

Found this helpful?

Write a comment

Address: Karnataka sagar 577401

Way of delivering ordered medicine...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: H No. 16-29, Sri Sai Raghvendra Homes, Badangpeth - Hyderabad

Today I reached MedPlus br in Badangpet, with valid prescription.
The present employee denied me giving a medicines, though I am having a Valid prescription....

Helpful

Found this helpful?

Write a comment

Address: Adarsh Nagar, Kalewadi, Pune (M.H.) 411017

I purchased two injections (Fragmin 10000IU 10ML VIAL) from MedPlus store near my house on 13-Sep-2023. Now the doctor has changed the dosage and I wish to return or exchange one injection however the store person is not able to see the order on his computer and requested me to speak to Customer Care. When I spoke to customer care, I was told that you can return or exchange the items only within 72 hours of purchase. I requested to consider...

Helpful

Found this helpful?

Write a comment

Address: Medplus Medavakkam, chennai- 600100

Reg – Complaint number 123866 raised with Medplus customer desk

I have placed an online order OTNMM[protected], payment request received in PhonePe for INR 997.26 and payment has been made. But, shop keeper says he did not receive the amount due to some technical error and asking me to pay again. Attaching payment confirmation from PhonePe app with transaction details....

Helpful

Found this helpful?

Write a comment

My father name is A.Suryanarayana he is purchasing medicines on his number since long time but some others name is registered in between and bills are on his name and now I want to alter the third person name and want all the bills in my father's name...

Helpful

Found this helpful?

Write a comment

MedPlus is looting the customers, by providing vague MRI SCAN and MRI Reports and after talking to their customer care, the response is worst, please help to get the MRI done again with clear films and proper report...

Helpful

Found this helpful?

Write a comment

Address: No:25C,west mada Street,trivottiyur,chennai-600019

Sir/Madam
Med Plus-Trivottiyur Branch
Yesterday I purchased some items bill amount sent to Ur gpay am not scan already i purchased items sent amount that gpay am sent it. but wrongly debited one payment sent it ur side payment amount is 406 please check ur suspense account. 406 please debit my account am Complient raised gpay also please check and confirm
Thanks
Nithya T...

Helpful

Found this helpful?

Write a comment

Address: Sodepur

Sir.
As a regular customer i visited your sodepur, w. B 700110 retail outlet on 28th march 2023 and ordered my monthly requirements of medicinces aggregating rs 4, 643.50p. Accordingly before delivery i paid the above bill through my debit card of my account no [protected] with s. B. I kolkata highcourt spb branch code 14523. But unfortunately the paytm slip auto generated showed as ' transaction failed'. But after checking...

Helpful

Found this helpful?

Write a comment

Address: Chennai

Website: Medplus

To be honest we are not sure on from where we must start the complaint from :
1) Sample Collection was rude and NOT WEARING MASK ! Wasted out time waiting at the doorstep talking rudely
2)Finance staff kept calling us during Pongal(Government Holiday in Chennai) minimum 10-12times for getting a payment however when it is their chance to help us with the Lab Reports, the Agent tells us that they have forgotten to handover the...

Helpful

Found this helpful?

Write a comment

Hi I am great customer of medplus holding 6000+ payback point every time I visit shop they are adding the point but not opening the mouth for redeeming that point recently I noticed this, in online they don't have option to redeem these points.

Online and offline both the mode you can't provide redemption then wat is the use of saving this payback point. How to use that.

No one redeeming in offline too for any...

Helpful

14 other people found this review helpful

14 found this helpful

Write a comment

I am a regular customer, purchasing thousands worth medicines from your Medplus, Kolaghat, Vivekananda Bus stand. I have purchased my Daughter's medicines on dated 15th June for 45 daus in accordance to doctor's prescription and during use it has found some abnormality in a medicines. I had visited the store towards intimating the same but the store person deny to listen anything.
I have lost my trust on Medplus. You are requested...

Helpful

Found this helpful?

Write a comment

MedPlus India Complaints & Reviews

File a complaint to MedPlus India

MedPlus India reviews & complaints(820)

Payback points redemption

Mproper Storage of Medicine ,incomplete Order and Incorrect Refund

Charged more bill and not applied the discounr of 20 percent

Wrong billing charges in invoice

Formal Complaint Regarding Unethical Dispensing Practices at MedPlus Pharmacy

Cash on delivery option is not showing during online booking

Complaint Regarding Non-Branded Medicine and Unethical Practices at Vizianagaram Branch

Pending dues against medplus

Medicine delivery issue, requests ignored

Delivery procedure

Not giving medicines though having a prescription

MedPlus not exchanging/returning a medicine bought from them

Amount Paid but medicines not delivered

Change of name in medical bills

The quality of MRI Film and Report are not clear

Gpay payment issue

Non refund of RS.4643.50 dated 28th march

Delay in receiving Lab reports due to delay in submission by Sample collector :as accepted by himself

Unable to use Payback point via online

Regarding damage and poor quality of medicine

MedPlus India Complaints & Reviews

File a complaint to MedPlus India

MedPlus India reviews & complaints(820)

Related businesses