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MedPlus India Complaints & Reviews

3.6
Updated: Apr 11, 2024
Complaints 813
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564
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MedPlus India reviews & complaints(813)

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A
amiyaranjanmohanty
from Bhubaneshwar, Odisha
Apr 11, 2024
Apr 25, 2024
This thread was updated on Apr 25, 2024
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Pending dues against medplus

Madam/Dear Sir,
I would like to inform that i had purchased
some medicine from Medplus atala store, Bhubaneswar and i initiated the transaction through qr code scanning from my yono ( sbi internet banking app). Rs 1164 debited from my account but store employees told that this is unsuccessful transaction and will reverses your account soon and adviced for paying cash. After waiting 24 hour i lodged a complain in bank and bank...
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A
aasthaswift
from Bengaluru, Karnataka
Apr 8, 2024
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Medicine delivery issue, requests ignored

I am filing a complaint against MedPlus India for their failure to deliver my prescribed medication, Zosert 100mg, despite my urgent requests. They have ignored my pleas for reparation, causing significant inconvenience and distress. I request the consumer court to investigate and ensure MedPlus India rectifies this issue promptly and provides compensation for the negligence in fulfilling their obligation to provide timely medication delivery....
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S
Sumanth RD
Mar 21, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
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Delivery procedure

Address: Karnataka sagar 577401

Way of delivering ordered medicine...
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Parag A
from Pune, Maharashtra
Feb 1, 2024
Feb 1, 2024
This thread was updated on Feb 1, 2024
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Medicine not exchanged after complaint

I have purchased medicine throught MedPlus app on 18th Jan 24 which was delivered on 19th Jan 24. My mother got ill on 26th Jan 24 and 2as in ICU till 31St Jan. Now doctor have advised change in medicines. I have called up customer care for this but they refuse to give any exchange citing that 14 working days are over. As per a common customer understand 14 working days does not include Sunday.
Also they are recording my calls without...
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M
Mallanna Gangaiwar
Jan 23, 2024
Jan 23, 2024
This thread was updated on Jan 23, 2024
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Not giving medicines though having a prescription

Address: H No. 16-29, Sri Sai Raghvendra Homes, Badangpeth - Hyderabad

Today I reached MedPlus br in Badangpet, with valid prescription.
The present employee denied me giving a medicines, though I am having a Valid prescription....
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S
Jan 17, 2024
Jan 17, 2024
This thread was updated on Jan 17, 2024
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MedPlus not exchanging/returning a medicine bought from them

Address: Adarsh Nagar, Kalewadi, Pune (M.H.) 411017

I purchased two injections (Fragmin 10000IU 10ML VIAL) from MedPlus store near my house on 13-Sep-2023. Now the doctor has changed the dosage and I wish to return or exchange one injection however the store person is not able to see the order on his computer and requested me to speak to Customer Care. When I spoke to customer care, I was told that you can return or exchange the items only within 72 hours of purchase. I requested to consider...
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SUVENDU SEKHAR BERA
Nov 3, 2023
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Cost charged more than MRP for medicine

Address: Rayagada, Odisha

Invoice no [protected], 381/- charged beyond MRP 349/- inclusive all taxes for purchasing 15 LIPICURE TG tabs....
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J
John kennady c k
Oct 22, 2023
Oct 23, 2023
This thread was updated on Oct 23, 2023
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Selling Unethical Drugs , And Skin Serums , Skin Lotions, Ointment, unethical Hydrogen Peroxide solutions

Address: Medplus Pharmacy Ground Floor, Door,No-10/363-9, Thiru. Vika.Nagar,Salem main Road, harur-Tk,Dharmapuri-Dt.636905. cell : 7305035220

According, to Drug & Cosmetic Act 1940 and Rules 1945 They are Selling Unethical Drugs & Cosmetics & Surgicals Products Of their own brands Without Having Any Proper Registration Certificates: Form 20 And 21 (See rule 61(2) )
1.HYDROGEN PEROXIDE 6 % W/V 100ML(Unethical Drug) - Which Cause Severe Damage to the Skin and Body.
2.CORTORAWYN - And Selling Expiried Products in a New Labled Pack and i submitted my Photo Evidence to...
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S
S_mohan
from Gurgaon, Haryana
Oct 3, 2023
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Amount Paid but medicines not delivered

Address: Medplus Medavakkam, chennai- 600100

Reg – Complaint number 123866 raised with Medplus customer desk

I have placed an online order OTNMM[protected], payment request received in PhonePe for INR 997.26 and payment has been made. But, shop keeper says he did not receive the amount due to some technical error and asking me to pay again. Attaching payment confirmation from PhonePe app with transaction details....
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Regarding: Ticket number is #1069007

Hello Team,

I am writing to bring to your attention a serious concerning issue regarding the recent services provided by Mamata, a representative from Medplus Nallagandla Hyderabad. I had sought specific test services for procalcitonin, but unfortunately, the tests processed were for prolactin instead. This mix-up resulted in a significant delay in my overall recovery, as...
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M
Mahipal Eleti
Aug 1, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Tested Eye glasses

Address: Kompally hwy 44 secundrabad

Hi, I bought 1 pairs of glasses in Kompally branch 2 weeks ago from day one it have a problem on both glasses, example when I look at phone screen on top is fine if look at bottom size is different look like cone shape with this problem I visited 3 time s every time keep it for 4 days guy name gopi told me I am sending to work shop but after 4 days same thing I think he never send to work shop last day he is very rash to talking to me (when...
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D
dewasravi
from Chennai, Tamil Nadu
Jul 24, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Amount paid twice.

Address: Raghava Nagar, Chennai 600091.

On 21.07.2023 I went to your Medplus outlet at Raghava Nagar, Chennai 600 091 to purchase medicines. I made payment for invoice no. [protected] and [protected] for Rs. 892 & 1554 totalling Rs. 2446.00 through scanner gpay. The same was debited to my account and I received the sms. Your outlet informed that they did not receive payment though I had got my debit sms. I contacted your customer service number and the person flatly said...
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A
Ahmed pasha Mohammed
Jul 4, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
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No refund of 2075.

Money debited but no refund. Poor customer service. Don't buy anything from MedPlus...
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A
Ahmed pasha Mohammed
Jul 4, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
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UPI payment failed and money deducted in store

I have bought medicine worth 2075 in MedPlus store. I made payment through UPI paytm app. The payment showing successful in Paytm app but store keeper UPI machine shows transaction failed. I have been following up from few days with customer care. They just create tickets for every call. No response to the emails. Shared UPI reference number to them no update from MedPlus. Don't buy from MedPlus, doing Fraud with people. UPI reference no....
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A
ANNE DEVI SUBHASHINI
Jul 4, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
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Change of name in medical bills

My father name is A.Suryanarayana he is purchasing medicines on his number since long time but some others name is registered in between and bills are on his name and now I want to alter the third person name and want all the bills in my father's name...
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H
from Hyderabad, Telangana
Jun 27, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
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The quality of MRI Film and Report are not clear

MedPlus is looting the customers, by providing vague MRI SCAN and MRI Reports and after talking to their customer care, the response is worst, please help to get the MRI done again with clear films and proper report...
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B
Basavaprasad
Jun 14, 2023
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About my holded salary

Address: Pataangere rajarajeshwari nagar bangalore
Website: Goggle

Sir me basavaprasad betageri working in MedPlus since 1and half year .. I quited the job on las year 17/10/2022 because of personal problem .. now on May 25 I gone to head office in Bangalore for clearance they made my clearance but not released my old salary.. the HR of bangalore head office said me to send the mail from manager to the office .. the manager has sent the mail but still now they are lieing u won't get chances of releasing...
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A
Ashok Thammadi
May 17, 2023
May 18, 2023
This thread was updated on May 18, 2023
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At This summer season Not provide a Drinking water to my childs

Address: Boduppal, Hyderabad

Hi, me and and my family with 3 years below age kids visited for optical checkup, weather is so hot, i asked a water for my kids, they are not provide a glass of water for my kids in the Medi plus eye center, we are waiting up to minimum 30 mints in the eye tested clinic.
I have asked a water to Ophthalmologist and medical persons, they are not give us the drinking water.

I am asking you, tell me now, This is your...
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N
NalinikantaS
from BHADRAK, Odisha
Apr 21, 2023
Apr 23, 2023
This thread was updated on Apr 23, 2023
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Outdated medications

Address: bhadrak

Outdated medications are sold via Med Plus. For instance, all refrigerated medicine and vaccines are sold to customers while being stored outside at 40 degrees Celsius. The same issue keeps coming up for me. I've got lots of voice recordings. At the Bhadrak medplus Store, it is taking place.
specifically if you order medications with the Med PLUS app....
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Nithya T
from chennai, Tamil Nadu
Apr 11, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Gpay payment issue

Address: No:25C,west mada Street,trivottiyur,chennai-600019

Sir/Madam
Med Plus-Trivottiyur Branch
Yesterday I purchased some items bill amount sent to Ur gpay am not scan already i purchased items sent amount that gpay am sent it. but wrongly debited one payment sent it ur side payment amount is 406 please check ur suspense account. 406 please debit my account am Complient raised gpay also please check and confirm
Thanks
Nithya T...
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