[Resolved] Medplus India — not getting product on time

amar.np

from Mumbai, Maharashtra

Address:

560078

I had ordered the product on the 05/09/2017. But the customer care did not start the shipping siting that they were unable to get in touch with me but i had never been contacted by them.in turn seeing that they had not started the shipping i gave a call to the helpline number[protected] and had to get the order approved and tell them to start shipping.
Today is the 3 day and still the status says that the shipping is in process.

Was this information helpful?

No (0)

Yes (0)

Oct 13, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

MedPlus India Customer Care's response Dear Customer,

With reference to the email below, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so that we can resolve the issue on priority.

Please note that we have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

For further clarifications or assistance, please callus back @[protected] or reply us via email to [protected]@medplusindia.com