[Resolved] Medplus India — not refunding the money

Ruzz89

from Neral, Maharashtra

Address:

Pune, Maharashtra, 411046

I had purchased medicines from medplus Pune bharatiya vidyapeeth branch. The doctor has now prescribed me a different medicine and I have been trying to return the previous unused meds in new condition. The store manager at first kept asking to come back tomorrow. This has been going on for 4 months now. He's extremely rude. And now saying he won't refund at all. I didn't even want the money. I just wanted to purchase other meds instead. This is very frustrating. Despite being a regular customer I have been given this treatment. You can check the cctv footage of how many times I have tried to return the meds.

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Dec 14, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

MedPlus India Customer Care's response Thank you for contacting us. we are sorry for the inconvenience faced by you and we have already escalated it to the department concerned. Please provide us the contact details or customer id so that we can update you once issue get resolved or contact us on[protected] or e mail us [protected]@medplusindia.com

MedPlus Customer Care Team.