[Resolved] Medplus India — refund not processed

Adolframi

from Chennai, Tamil Nadu

Address:

600054

Hi team,
I purchased medicines (Aug 15, 2018) from medplus and paid via phonepe app. Payment got successful (Money got deducted) but the shop owner (Avadi medplus) refused to give medicines stating that bill was not generated in the system.
I have raised a ticket to medplus but still i didnt get my refunt amount from medplus.
Store details: avadi check post, avadi-600054

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Oct 25, 2018

Complaint marked as Resolved

They simply close the ticket without solving the issues.

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

MedPlus India Customer Care's response Dear Customer,

Thank you for contacting us. we are sorry for the inconvenience faced by you and we.Please provide us the contact details or customer id so that we can contact you n resolve the issue or else please call back us on[protected] or e mail us - [protected]@medplusindia.com

MedPlus Customer Care

Oct 11, 2018

Updated by Adolframi I have already contacted through [protected]@medplusindia.com but i dont see any progress. When i contact them they simply say that the issue had been escalated to the higher end but no use.

Oct 25, 2018

Updated by Adolframi Without solving the issue how can you close the ticket??
Itseems Medplus is a Cheated company.
This is my mobile number: [protected]
Contact me.

Oct 25, 2018

Updated by Adolframi Provide the proper update or else I will register a complaint in consumer court.