[Resolved] Medplus India — supply of wrong medicine even after showing message sent from company
B
Brajendra Mandal
from Kolkata, West Bengal
Dear sir
I visited the medplus medicine store rathtala, kol-56. The sales person named bikas give me the medicines of wrong order number (Order through online) and next time called me to return the same but denied to back the cash and insist to buy the medicines of correct order number though i request to cancel the online order. I had to meet several times to termite the dispute what was caused due to utter negligence and misguiding.
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Oct 14, 2017
Complaint marked as Resolved
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
MedPlus India Customer Care's response Dear Cusotmer,
We regret the inconvenience caused to you.
Unfortunately, we are unable to retrieve any order With the details provided by you. Hence, we request you to kindly write back to us with your valid order id or with the valid contact details or call us back @[protected] to check and to resolve the same ASAP.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com
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