[Resolved]  Medplus India — unlawful trade practice

Address:

Chennai, Tamil Nadu

When i went to pick up my ordered medicines on 25th sep to their (Medplus) thirumalai pillai road branch chennai, their billing system was not working and the staff was insisting me to take the delivery of medicines without bill. Of course, i refused it. Today, when i made a complaint with their customer care team, a lady from the same branch called me in my registered phone and asking me in a rude way why you have gone to customer care? She is not in a position to accept that selling the medicines without bill is a offence. Subsequently, i received a sms saying that if it is not picked up within two days, the order will be cancelled. Since, i was going to be out of station till friday, requested them to cancel my order and decided not to go for any medplus. First they must teach them to their staff that how to speak to a customer and selling medicines without bills is an offence.