Medsave — claim settlement

Address:400104

Claim has been register on the 10 of the July and it was approved on the 13/07/2017. We have called many time still settlement has not been done we had called both mumbai and chennai office.
Chennai office have directed us to mumbai office when we call mumbai office on the 13/08/2017 was informed by the team that the claim will be settled in 1 weeks time. I have called on the 18/08/2017 was informed its still under process still no settlement.
We have been running around for 2months for the same as claim was approved within 1 week of the claim documents send by mail.
We are chasing the amount as its reimbursement we have already paid the hospital.
We have also claim for post hospitalization medicine from the 1st claim and they have rejected it we have been told that if a patient is hospitalized and after that any medication will be reimbursed.

Below are the details of policy

Name A Irudayaraj Chettiar
Card no [protected]B
Policy 0105002017484100000325220
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