Medsave Healthcare (Tpa) Limited — long pending in closing a claim

Address:

WABCO INDIA LIMITED, Ambattur Industrial Estate, Chennai, Tamil Nadu

I have applied for a medical claim by november 2018 for my mother's surgery. A query has been raised and i have submitted the relevant documents necessary to close it. But no information has been provided about this and the claim has been closed. I'm trying to contact the medsave personalities regarding this but i have got no positive responses. Kindly process the same since it is a long pending.

Thanks & regards in advance.