Medsave Healthcare (Tpa) Limited — Regarding rejection of claim for card number gj/jvy+2016/009397/m

Address:380006
Website:www.medsave.in

To,

Medsave Healthcare (TPA) Ltd.
B-805, 8th floor, Wall street 2, near Gujarat college, Ellis Bridge, Ahmedabad- 380006

Dear Sir,

I have taken Mediclaim policy called as Jyotirgamya Plus for my mother and father from GSC bank and Medsave Healthcare TPA limited name mentioned in card given to me.

We have done admission of my mother in hospital mentioned in their network hospital. During cashless process, they have rejected our claim saying that they cant give amount for Biological Therapy for cancer treatment saying that its precautionary treatment while doctor suggested us to give treatment for curing of cancer.

I tried to contact their Ahmedabad branch but they are saying we can not give amount for this treatment. Neither they told us in advance of purchasing this policy nor they are allow us for reimbursement for this claim. I told them to provide doctor letter saying that its necessary treatment for cancer but they are not ready to listen this. Initially, for same treatment National Insurance has approved our Cashless mediclaim.

Really dissatisfied by such behavior of company.
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    Medsave Healthcare (TPA) Limited Phone
    +91 11 2952 1066
    +91 11 2952 1064
    +91 11 2952 1061
    Medsave Healthcare (TPA) Limited Address
    F-701A, Lado Sarai, Mehrauli, New Delhi, Delhi, India - 110030
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