Meghbela Broadband — Customer Relationship & Payment

Address:

Kolkata, West Bengal

Hi, Myself Debopriyo Banerjee, having username (ac_debapriyo) one of your customers (not for long), is fed up of this pep-talks & bluffs of your dealers from ranikuthi (moore avenue). I have been promised the following advantages from PMPL, 450/- monthly package where i am eligible of getting 256kbps speed in normal hrs. but doubles (512kbps) from 8pm to 6am. Never in my life till I had this broadband speeded upto 25kbps (for normal download & not for torrent download). Your agents suggested that this 256kbps speed will be divided by 8 & the remainder is my data speed. I was not given proper information as to why it is divided & why the hell I'm not getting what I have been promised.