Meghbela Broadband — Network Issues and it get disconnected

Chirantan Chatterjee

from Kolkata, West Bengal

Apr 7, 2023

Address: 1/1B, Chitrakut Dham, Chandiberia, Kestopur Near Powerhouse, Kolkata - 700102

Hi, This is Chirantan Chatterjee
Internet connection gets disconnected almost twice every week. The local operator is worthless as they hardly pay attention towards any permanent resolution. Everytime they give different excuses. The local provider blames the company and the company blames the local provider. What is the consumer supposed to do here ??????

The customer care numbers does not work. The only option is to log a self help ticket which also hardly gets fixed.

New excuse is rain and thunder storms. This will happen during rainy season and cannot be an excuse.

I will advice everyone in my circle not to take meghbela connection ever.

Absolutely worthless connection and more worthless service and local provider. They are just doing monopoly in the area as there are no alternate providers.

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Comments

dotindia

from New Delhi, Delhi

Apr 9, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code