Meghbela Broadband — non receipt of bills

Address:700108

I have a cable tv connection of meghbela.

Meghbela's local cable operator (Lco) collects money from me without producing meghbala's official bill, invoice or receipt.

I suspected that, following introduction of the new system of billing after december, 2018,, the lco is charging me more than what meghbela actually charges.

I requested the lco to furnish me meghbela's official bills/invoices for checking. But, they say that meghbela is not providing them with any bill.

I wrote to meghbela.
Meghbela wrote me back, advising me to collect bills only from the lco.

I suspect connivance.
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Meghbela Broadband customer support has been notified about the posted complaint.
Aug 11, 2019
Updated by Sarit Ray
Most unfortunate that despite you having notified Meghbala of the issue of non supply of official receipts of the payments made to it, and three reminder mails from my side, Meghbela has not yet taken any action.

This is serious complaint and I would request you to write strongly to Meghbela as receiving money without issuing due receipts is a legal offense.
Aug 16, 2019
Updated by Sarit Ray
7 days over since I lodged my complaint with you.
It seems, Meghbela did not give any value to your notice.
They have not yet let me have the money receipts asked for.
Strange!
Complaint comments 

Comments

Tkt[protected]----- internet connection have gone out till 17 days(on or after 11.30 pm)---both meghbela broadband ([protected]@meghbelabroadband.com) and my cable operator have continiously harras me till today.Kindly take necessery action against them and oblige.
sumonm_dgp's reply, Oct 11, 2019
no further progress till now.

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