Metro Hospitals — Bad behaviour and slow work

This is really sad to inform you that the staffs at pharmacy of Metro Hospital Sector 11 are very insensitive. Their behaviour towards patients and their family members are very rude.
Also, the staffs of laboratory are very slow. I gave blood sample to the team at 7:00 AM so that I can show the report to Senior Consultant but even after 11 AM I didn’t get the report. In other laboratories I could receive the report even after one hour. This is very disappointing to see the behaviour of one of the renowned hospital.