Claimed

Metro Hospitals Complaints & Reviews

1
Last updated Oct 3, 2023
Complaints 72
Resolved
12
Unresolved
60
Quick Links
Statistics
Share
Contacts

File a complaint to Metro Hospitals

Having problems with Metro Hospitals?

File a complaint and get it resolved by Metro Hospitals customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Metro Hospitals
Customer Service Contacts

Metro Hospitals Phone Numbers

Phone
+91 12 1266 5042
38
15
+91 98 1005 5136
5
7
+91 12 1266 5044
5
2

View more phone numbers

Metro Hospitals Website

Metro Hospitals Head Office Address

Metro Group of Hospitals, X-1, Sector 12
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Metro Hospitals reviews & complaints(72)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hi,
My father is admitted in Preet vihar metro hospital since 26/09/2023. Under Dr Rajat Saxena. Dr visit only once in a day. I have no problem with doctor. As per doctor's advice, MSRP test was done at Noida Sector 11 branch on 29th September at 12:30. But no report has come yet. When asked, they say they have two days off. That's why it didn't work. Does this mean that the patient will not be treated?

Plz help us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v.k metro
May 13, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canteen (cafeteria)

Address:v.k enterpries

I am Gaurav BK Enterprises Wardboy of Metro Hospital Preet Vihar. I ordered two bread pakodas from my metro hospital canteen this morning.Out of which a cockroach turned out to be in a bread pakora.Is this the facility of Metro Hospital in which patients or wardboys or any doctor are being fed live cockroaches I am sending you the video and photo which turned out to be a cockroach in bread pakoras....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JeetenderKumar
from Haridwar, Uttarakhand
Apr 10, 2023
Report
Copy

Ultrasound Doctor

Address:Haridwar

Communication not good. Timely not available in hospital . 😢...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
from Faridabad, Haryana
Mar 2, 2023
Report
Copy

Worst service among all pvt hospitals

Address:Faridabad sector 16

It took more than 2 hours for a ultrasound ...no system at all...either staff is incapable or staff strength is short or more machines needs to be installed ...no. of patients are too much ...it takes your whole day for a normal ultrasound...hospital should not charge the patient in advance if they are not capable or let them know it will take more than 2 hours for a small thing ...worst experience ...no management at all. ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishveshtyagi
from delhi, Delhi
Feb 27, 2023
Report
Copy

Rude/Negligent behaviour by Doctor in emergency

Hi,

My father Dr Tuhi Ram Tyagi, 86years of age, is patient of Dr Sanjay Sandhya for past one year and taking treatment for Sugar, BP and recently for severe cought since last 20 days. We wanted him to admit in sec 11 today so Dr Sanjay told me to inform Doctor in emergency before I go back home and bring my father for admission so that they will make sure the bed is available.

I went to emergency, waited for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawesh C
from Faridabad, Haryana
Feb 27, 2023
Report
Copy

Unsuitable room and less staff

My Father gets admitted today at Metro Heart hospital Faridabad with symptom of difficulty in breathing. We are admitted under DGHS facility and are eligible for private room, however the same was not given mentioning unavailability. We have given semi private room and as we entered in the room, there is suffocation and patient with uneasy breath is uncomfortable in such conditions. Also the staff is less as compared to the patients and they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tusharchandra
from Agra, Uttar Pradesh
Oct 29, 2022
Report
Copy

Worst behaviour of the staff and nobody take care of the patient and attended

Address:C 235 Delta-1, Greater Noida

My father is admitted 2nd time in this hospital and except doctor nobody is respond and metro staff is very bad in terms of behaviour and they are not provided any facility to patient as well as attendant even food is also not serve to the patient on time once remind at 9.30 pm then they told me that why you are not come at 7.30 pm it’s not the time we are not able to do anything .
As per my opinion this is the worst hospital. Who’s...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dranjalikhare
from Bengaluru, Karnataka
Apr 22, 2022
Report
Copy

Regarding USG department

Address:SIDCUL, HARIDWAR

The USG department of Metro Hospital Haridwar is worst one. The staff behaves badly and wastes a lot of time. I am 4.5 months pregnant and was supposed to stay just for ultrasound and getting report for about 3.5 hours. After test they took 2 hours to give the report and that also when we forced to give it. When asking to do they talk badly. The staff ill treats the patient. If we cannot say anything to medical staff arrogantly then it should...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dranjalikhare
from Bengaluru, Karnataka
Apr 22, 2022
Report
Copy

Regarding Ultrasound department

Address:Haridwar

The Ultrasound department of Metro hospital haridwar is the worst one. The staff behaves badly and wastes a lot of time of patients. I am 4.5 months pregnant and i was supposed to wait for about 4 hours to get my test done and get report. After saying several times the report was handed after 2 hours o[censored]SG.
Whenever asked was dealt badly by staff. Staff does not know how to talk to the patients. A lot of improvement is required....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsoren
from Delhi, Delhi
Jan 11, 2022
Report
Copy

I am complaining about that the HR department

Address:Metro hospital and cancer institute preet vihar

I was the nursing staff at the first floor at preet vihar delhi at your hospital. My Employee ID is 91415.I have not yet received my security amount, sallary and experience letter, .My request is that I get my security amount, sallary and experiece letter at the earliest. I will be very kind to you. Thank you. Name- Nirmala employee id-91415...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Metro Hospital & Cancer Institute, preet vihar

Please provide me my pf money. Back to me as my service is over at metro hospital and cancer institute preet vihar ...the hr department not given me my experience letter and my money back that is pf money...as m already informed you for my experience letter...but m forget about the my pf money plz provide me my money...those cut are for 6 month...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Preet vihar metro hospital

Sir I am nirmala work as a staff nurse since last 1 year but due to some reason I m not be able to complete my job...means from November I am not feel good that's why I was not sent hospital and then 13 November I am having my Post basic bssc 1st year exam and I was in punjab and then m already informed to my ward incharge and after some time the organisation gave me the email of absconded staff...but I was not be able to came the organisation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitintrehan
from Noida, Uttar Pradesh
Nov 13, 2021
Report
Copy

Services

Patient MWID-[protected]
Got admitted to hospital on 23rd October due to road accident. My left leg is broken and doctors in this hospital has put rod and plate in the left leg.

I was discharged from Hospital on 29th Oct and was asked to visit again in OPD for further treatment.

I am facing two major issues :

1) I have visited hospital post my discharge twice so far . firstly on 6th and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurav Gawan
Sep 14, 2021
Report
Copy

Bad behaviour and slow work

This is really sad to inform you that the staffs at pharmacy of Metro Hospital Sector 11 are very insensitive. Their behaviour towards patients and their family members are very rude.
Also, the staffs of laboratory are very slow. I gave blood sample to the team at 7:00 AM so that I can show the report to Senior Consultant but even after 11 AM I didn’t get the report. In other laboratories I could receive the report even after one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
afrozeakhtar
Sep 5, 2021
Report
Copy

Grievance

Address:Kuwait

They are so inhuman that they are not ready to connect with their doctor ( with whom my wife is taking treatment) even to ask some medical advice. They simply reply that it's their policy not to give doctor's mob no . It's OK but atleast they could have asked from doctor on our behalf. We are staying far from hospital. That has to be given attention from a patient eye's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Metro hospital

Dear sir/mam my patient name is pushaplata khurana we came yesterday arround 10 am and dr suggested patient for ultrasound we waited till 4pm she is 65 years old and haveing several prob. Still she waited so long now we came today again .. again she have to wait for long and i am shocked to see she is accepting new patients but not takeing her for ultrasound so plz work on this and make ur proc. Smooth atlest patients not have to wait for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:X-1, sector 12 NOIDA Metro Hospital

We are facing many times problem in OPD Appointment everytime, no proper response, even called many times call for appointment but no response, request in whatsapp but no response.. And all staff speacially Anuradha in OPD metro hospital sector 12 doing very bad behavior with us.. Talking very roughly and rudely..no support, plz take action we are very dissapointed with OPD team in Metro Hospital heart wing Sector-12.
Find attached...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Prash2488
Jun 21, 2021
Report
Copy

No social distancing protocol

I visited today to see a doctor in OPD, there is literally no Covid protocols followed here, OPD is filled with people with zero assistants to guide patients to follow social distancing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjit k mishra
May 27, 2021
Report
Copy

Metro Hospital the worst ever hospital

The worst ever hospital I have seen in my life.They are only a money making institutions.They make attendant sick by their terrifying comments rather guiding a better solution.Visit single time charge for 2 visit.Only purpose is exploit as much as possible.No transparancy in treatment.You don't have access what they are actually doing with your patient.CCTV is also not installed for counter check of their working.They are playing hide and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
May 26, 2021
Report
Copy

Chest CT scan

Address:Noida sector 11

I went for my chest CT to the hospital...I had done booking from mfine platform..but the staff there was not ready to accept it that hospital is taking online payment... being covid positive...I was not given a space to sit...I kept running for my scan for atleast 2 hours...and it's been around 24 hours, ..I haven't received any report as well... there is no answer from the designated number... very pathetic service, ..staff are only money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy