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Metro Hospitals
Metro Group of Hospitals
Customer satisfaction rating: 25%
44
COMPLAINTS
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Metro Hospitals Customer Care

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Address
Metro Group of Hospitals, X-1, Sector 12
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
31
down
9
+91 12 1266 5033  (Appointments)
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3
down
2
+91 98 3729 1010  (Ambulance / Emergency)
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0
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1

Additional info
Customer satisfaction rating
25%
Complaints
44
Pending
0
Resolved
11
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Metro Hospitals Complaints & Reviews

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M
Dec 29, 2020
I was the nursing staff at the third floor at palam vihar gurgaon at your hospital. My Employee ID is 70993.I gave the resign on[protected].I have not yet received my security amount, sallary and experience letter, When I gave the resign, I was told that your check will come in 2 months.My request is that I get my security amount, sallary and experiece letter at the earliest. I will be very kind to you. Thank you. Name-monika, employee id-70993

Complaint Status


[Dec 29, 2020] Metro Hospitals customer support has been notified about the posted complaint.

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    P
    Nov 17, 2020
    Date: Nov 17, 2020
    I have visited the doctor - Physician in Metromas Hospital Jaipur branch. The doctors are not checking the patients basic vitals like temperature, Blood Pressure, etc. as well as the patients are not been diagnosed correctly. I had been complaining about Gas and nothing was prescribed to me for the same. Apart from that the doctor had been yelling at us all the time. I observed this for two of the doctors like Sandeep Arora - Yelling doctor and other doctor was Pradeep Agarwal.

    Complaint Status


    [Nov 17, 2020] Metro Hospitals customer support has been notified about the posted complaint.

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      In metro hospital my dad was admitted and he didn't get his 2pm food and now they are not giving evening food and didn't give...
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      S
      Jul 31, 2020
      I have been coming for a checkup in the metro hospital for one year, but as soon as the doctors see the sleep it is from the railway panel, it is so low fee that i do not check properly, i do not see the doctor properly whenever i go we prescribe medicines, just say more then i say i have a brain problem, if we check with the doctor in the panel, will the doctor not check us properly?

      Complaint Status


      [Jul 31, 2020] Metro Hospitals customer support has been notified about the posted complaint.

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        S
        Dec 2, 2019
        Hello sir,

        I visited this metro hospital faridabad with my mother into emergency on 17th nov 2019 in the evening...
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        T
        Nov 25, 2019
        My name is tanuja srivastava, i had an appointment of dr. Rajesh kumar senior consultant neuro department (Metro multispeciality...
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        M
        Nov 15, 2019
        I have some enquire about the process in emergency of metro hospital sec 11 noida, dr neeraj was sitting there, when i ask...
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        N
        Nov 11, 2019
        Here i am requesting you to please give your staff a proper training of talking and behaving. I am a sdm officer of lakshmamgarh...
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        S
        Sep 21, 2019
        The doctor on duty in emergency on 21st september was extremely rude and unprofessional. We visited to get a b12 injection...
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        P
        Jun 29, 2019
        My father is admit in metro hospital sector 11 there nursing staff is not working properly my father appointment with neurology...
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        R
        May 23, 2019
        Dear sir,
        My name is rahul dhiman. Dated 20/05/2019 i went metro hospital haridwar (Plot no. F - 1, sector 6a, sidcul...
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        A
        Apr 24, 2019
        This is regarding incomplete acknowledgement slip issued by metro hospital which did not mention the mother and father name...
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        D
        Apr 11, 2019
        Myself Devendra Kumar Singh, I have taken appointment ENT doctor in Haridwar Metro Hospital, he recommended few testing, for...
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        M
        Mar 23, 2019
        Doctor does not visit on time, even a patient is in pain, he would come on his convinient time, the staff service is the worst,...
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        S
        Mar 13, 2019
        Dear, my mother pushpa breja got operated last month for hernia from metro hospital faridabad and got discharged after few...
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        K
        Jan 16, 2019
        My mother is sick and i came to the hospital in emergency counter. We fill up all the documents submitted the fee and were...
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        A
        Oct 9, 2018
        To whom it may concern
        Dear
        My daughter baby Muskan was suffering from breath problems and admitted in ur...
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        S
        Oct 5, 2018
        My father today went to show heart docter in Metro Hospital sec-12 The docter neither did check my father properly nor did his old report check that, the docter was just drinking tea. Even so negligence that Dr's name is not even on the slip. In this way, do not even see Doctor of Government Hospital. We come to this hospital of thinking that the docter here will look good but also the same negligence on your part.
        dr did not check properly

        Complaint Status


        [Oct 07, 2018] Metro Hospitals customer support has been notified about the posted complaint.

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          R
          Sep 18, 2018
          My mother has been admitted here... And the lifts are not working
          There are two main lifts for patients and visitor from which one of them is not working... The on working lift is really slow and the no. S are missing..
          The nurses make you go to pharmacy for n number of times... There is no one to bring medicines for the in house patient who is paying in cash for every treatment

          Complaint Status


          [Sep 18, 2018] Metro Hospitals customer support has been notified about the posted complaint.

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            J
            Aug 4, 2018
            Hi, today[protected] me & my husband visited metro multi-specialty hospital noida for maternity insurance related queries....
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