Metro Hospitals — bad working policy while discharge the patient

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

To whom it may concern
Dear
My daughter baby Muskan was suffering from breath problems and admitted in ur hospital sector 11 noida located, she ving cashless Mediclaim of Rupees ten Lakh’s, but at the time of admission staff were demanding to cash deposit a sum of amount rupees ten thousand at least, in spite of giving our execution abt we r sincere and familiar clients with this institution but he was not ready to listen a single word, however after passing 30 minutes by approaching senior persons she became admitted, it is really a painful incident...secondary the day release to patient the tpa has approved the entire amount at 7:19pm through mail, and mail also I received at same time . But the negligence behaves of Staf’s irritated all o[censored]s including patient too... his statement was “Abhi mail nahi Aaya hai, aayega tao bata denge and all with rudely attitude... however such mail I ve also sent at his provided mail address, again same “abhi mail Khul nahi raha hai, khulega tao bta denge, aur bahut sari fijul baten “ the person was namely PRAKASH or NARESH name is not sure but it was like that.. after passing more than two hours finally we got released..matter was very unpleasant and irritating... feeling very bad and should I understand such misbehaves always perfom in premise.
So I would like to request u to see the matter and punish the appropriate people,
Thanks and Regards