Metro Hospitals — Rude/Negligent behaviour by Doctor in emergency

Hi,

My father Dr Tuhi Ram Tyagi, 86years of age, is patient of Dr Sanjay Sandhya for past one year and taking treatment for Sugar, BP and recently for severe cought since last 20 days. We wanted him to admit in sec 11 today so Dr Sanjay told me to inform Doctor in emergency before I go back home and bring my father for admission so that they will make sure the bed is available.

I went to emergency, waited for almost two minutes before someone spoke to me. Then came Dr Vipul along with another lady Doctor. I was holding the prescription in hand and told him what Dr Sanjay told me to do. Dr Vipul laughed out loud( not to forget he was inside emergency) and said we have lot of beds or nahi hoga to Mai kisi ko uth dunga or bed Khali kara dunga. The lady doctor also found it funny and they both started laughing again.

They again asked me that why I'm informing you them about as I was some stupid fool and has done blunder by coming there. I politely said I don't know how things work in your hospital, i came only because Dr Sanjay asked me to do so.

Frankly speaking I found it very embarrassing the way they were talking to me.

None of them bothered to look at the prescription rather asked me whats is issue with the patient. I said severe cough plus irregular motion.

I also talked about sugar and BP.

And Dr Vipul said itna kuch hai to seedha ICU me daalna padega.

And that was the moment I lost my patience and confronted them for the highly unprofessional behaviour, i said yous have been cracking jokes since I have come here and you are not at at serious about my father's health.

Dr Vipul and the other lady rather apologising for their unprofessional behaviour started shouting at me without realising that i also know how to fight for myself.

Dr Vipul threatened me infront on everyone, it was thenI decided not to admit my father in Metro and I don't think I wille er think of admitting him or any of my family members in metro.

Thanks

Vishvesh Tyagi
[protected]
Date 27th feb
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