Metro Hospitals — Unsuitable room and less staff

My Father gets admitted today at Metro Heart hospital Faridabad with symptom of difficulty in breathing. We are admitted under DGHS facility and are eligible for private room, however the same was not given mentioning unavailability. We have given semi private room and as we entered in the room, there is suffocation and patient with uneasy breath is uncomfortable in such conditions. Also the staff is less as compared to the patients and they are responding after reminders. This is first time my Father gets admitted, and we will never opt neither recommend Metro again basis lack of facilities.