| Address: FPL MG 824/2, Anna Salai, Nandanam, Chennai 600035 |
I booked an MG Windsor Essence Pro (C Blue) on 18 May 2025 with FPL MG, Chennai.
The vehicle was confirmed to me on 16 July 2025 at the ex-showroom price of ₹18, 09, 800.
Now, the dealer is refusing to give the vehicle at the booked price. They are asking me to pay the new ex-showroom price ₹18, 39, 000 after an MG India price hike from 1 August 2025, even though the car was already confirmed before the hike.
They also delayed my delivery because I chose insurance from outside, and are threatening to reallocate my vehicle to someone else if I don’t agree.
I have email records, booking form, and WhatsApp messages as proof. This is unfair trade practice and harassment to the customer.
I request:
Delivery of the vehicle at the booked and confirmed price ₹18, 09, 800
Immediate action from MG Motor India against FPL MG Chennai for such practices
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