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MG University Complaints & Reviews

www.mgu.edu.in

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Updated: May 31, 2025

Complaints 254

Resolved

47

Unresolved

207

So far, so good. MG University is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MG University will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 770002

Website: [email protected]

Dear sir/mam,

I am umakanti buda, from sundargarh, odisha. I done master of arts in education under mgu, meghalaya. Via distance mode.
I have received my marksheet... My enrolment no... Mgu/122/sn1111089/016
Is this course approved??

Kindly verify my marksheet. & certificate

Kindly mail me... Verification process on below id.
[protected]@gmail.com
Mob-[protected]

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My enrollment no: mgu/122/rns280242/002. I have applied for a provisional certificate for my bca which i have completed in the year 2015. I applied for the certificate from mgu website and paid full 5000 rupees online back on 25/04/2018. However still haven't received my certificate. I have sent emails to the mgu certifications team but no response received. And whenever i try to call them on the support no mentioned no response from there side.

So i would request mgu team to please send my certificate asap.

MG University customer support has been notified about the posted complaint.

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A

Athul Sathyan

from Changanacheri, Kerala

Jun 22, 2018

I applied for migration certificate but I have not received anything regarding that through mobile nor email.i have not even received a confirmation about same from mg university kottayam.i discontinued bcom llb without registration and I joined another college .please helpme, i already paid fees and submitted everything online.

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Website: mgu.edu.in

I'm a student of bachelor of arts in hotel management, studying in dims college ahmedabad and i have paid 5000rs for my degree on 15th feb 2018 still didn't receive any update or certificate. I need it urgently its been 3 months now that i haven't received it. I request you to look into this matter and do needful as i want to apply for further studies i need degree certificate urgently and revert me back for my enrollment number and other details of payment for the degree certificate.

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Address: 682006

Sir, I am a student off kmm college off arts and science thrikakara, mg University, shameer a.k reg no:- sdac09145717 iam passed all the theory papers but I cannot get my Degree certificate from Mg University...due to mg over all grading system...overall 6 sem a student need above C grade to pass the program...I got only pass mark on each sem...so many students are struggling due to mg 's these rules...remove that rule...plz help us..

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M

Mukeshmk

Jun 4, 2018

I have completed my BA fro MG University Meghalya. I have been issued mark sheet but there is no logo o[censored]niversity on my marksheet. To ensure originality of my marksheet i checked it online but it is not showing my result online. My Enrollment No MGU[protected]. It is very urgent kindly help me.

Regards,
Manoj

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Address: 32200

A.C.Mohamed Samil

MGU2014FOK02237,

B.Sc. in IT.

The Exam controller,

Registrar office.

Mahatma Gandhi University.

India.

2018/05/02

Dear Sir/Madam,

Request for provide the statement letter

With due respect, I have completed my B.Sc. in IT degree program in September 2016, Enroll No MGU2014FOK02237 having first division.

I attended an interview for a job last time. For that they requested to submit the statement latter in which include Medium of the course, Effective date of the course (2016 September) and the Division in a one document.

Now I have in in need of issuance of the statement to submit to my employer for their justification.

Therefore I humbly requested to provide the statement for doing my needful as soon as possible.

Thanking you.

Your faithfully,

A.C.Mohamed Samil

MG University customer support has been notified about the posted complaint.

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J

Johan son

from Gurgaon, Haryana

Jun 4, 2018

Dear Sir,
I have done MBA with finance, I have not rcvd degree, from this univerisity till time, i requiested to you, kindly issue degree and dispatch the same as my address. I have done the same in the year 2016. Dear sir, if any charges can be leived pls share asap.

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I wrote to mgu from my email ([protected]@gmail.com) on 26-apr-2018. I have not received any reply from them.

My email was,

Sudarshana perera
Attachmentsapr 26
To info, registrar, director. Acade., deputy. Registr.
Dear sir/madam,

Enroll number - mgu2014fok02233

I m a student from sri lanka. I completed my degree through cims campus sri lanka. For a migration purpose, my embassy may be required to submit a letter saying that degree completion date. My final transcript dated was sep 2016 but degree issued date is[protected]. Therefore, embassy may be questioned about the delay. I would be thankful if you could issue a letter saying the date of the competition of the degree (Not the convocation date)

Degree certificate and transcripts are attached herewith for your consideration.

Please contact me on[protected], if you need any information.

My postal address is

289/30 n. H. S road, namal place, kiribathgoda, kelaniya. Sri lanka

Thank you,
Sudarshana

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Address: New Delhi, Delhi, 011

No response regarding provisional certificate i had applied for my provisional certificate to mgu meghalaya on 19th february 2018 and paid fees is rupees 5000/- yet i have not received my certificate from them. I am doing a daily follow up with them but at times they do not answer my calls, they turn off their number ([protected]) or they cut my call. Highly unprofessional and has not at all taken student's career seriously. If any one could help me with this trouble please write or look after it. My name is ajeet kumar and my enrollment number is mgu/121/sn1110088/021
Ajeet kumar
Mob:[protected]

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Address: 680663

Dear concerned,

It was really urgent for me to get the original degree certificate for a job position so that i choose the fast-track option which is more costly but guarantees that the degree certificate will be delivered in 2 months time. Its been 3 months and i'm still waiting for my certificate. I also called mg university, kottayam and the concerned person there do not taking any calls. Please do the needful asap as my career depends on it. Please find the attached mg university admission card.

MG University customer support has been notified about the posted complaint.

May 10, 2018

Updated by Samin Sudhi Please update me the status of it.

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S

Samin Sudhi

from Punalur, Kerala

May 10, 2018

Please update me the status of it.

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Website: www.mgu.edu.in

Sir, i have submitted the required details and paid fee for post graduation in business management certificate.

Thank you for paying provisional/migration fees. Your debit/credit card has been charged and your transaction is successful.
(Please take a note of tracking id for your future reference.)
Enrollment no:mgu/141/tn11120031/109
Amount: 5000.0
Tracking id:[protected]
Bank ref no:igadkwhjc5
Status:completed successfully.
Payment status: success

When can i get the certificate

Anticipating your positive response.
Vinod menon

MG University customer support has been notified about the posted complaint.

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V

vinodvihar31

from Punalur, Kerala

Jun 30, 2018

Received My PG Degree Certificate
Thanks to MGU Meghalaya

VINOD MENON

V

vinodvihar31

from Punalur, Kerala

Jun 30, 2018

MGU Meghalaya has Improved a lot

MBC MENON

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Address: 201010

Website: www.mgu.edu.in

Hi mgu team,

Student name - deepanshu sharma

Enroll no - mgu/122/sn1110090/144

I have applied for my m.com degree and migration certificates in jan 2018.

I have not received them yet and i need these certificates in urgent for pursuing phd.

Please do the needful.

Attached tracking id for your reference.

Regards,
Deepanshu sharma

MG University customer support has been notified about the posted complaint.

May 05, 2018

Updated by Urooz i have not got any reponse yet seems like university is least concerned about the future of students.

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A

Annu Mishra

from Gurgaon, Haryana

May 9, 2018

Dear sir i have completed my Bsc. Gen. In june 2017 session but yet i do not get my last year marksheet and provisional certificate. My enrolment no is MGU/132/SN1203060/084 and my name is Amit kumar kindly inform me at [protected]@gmail.com OR [protected].

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.mgu.edu.in

Hi MGU team,

Student Name-Deepanshu Sharma

Enroll No.- MGU/122/SN1110090/144

I have applied for my M.Com degree and migration certificates in January 2018.

I have not received any of them yet, it has been more than three months now.

Please do the needful as I require my degree and migration cert. for Phd.

Attached tracking ids for your reference.

Regards,
Deepanshu Sharma

May 31, 2018

Complaint marked as Resolved

I HAVE RECEIVED MY PROVISIONAL DEGREE AND MIGRATION CERTIFICATE. THANKS TO MGU MEGHALAYA TEAM

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Website: www.mgu.edu.in

I enrolled ina course at mahatma gandhi university, meghalaya in the year 2011 for a post graduate course in mass communication, advertising & journalism (In the lateral entry scheme) through distance mode. Since i had already completed a bachelor's degree & post graduate degree in the same subject i was exempted from the 1st year (1st & 2nd semester) and enrolled directly for the 2nd year (Only 3rd & 4th semester).

I successfully completed my course and received the marksheet for the concerned two semester, but i didnt get any consolidated marksheet of the pg degree which is generally the norm for any university as per ugc. I also intimated the same to the university but they didnt pay any attention to that, later on inspite of calling there was no response. I also mailed them regarding the procedure to apply for the migration certificate and am yet to receive any information on that.
I am in deep concern about the status of my consolidated marksheet and migration certificate.
My registration number: mgu[protected] and enrollment number is mgu/112/dn1101/037

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Address: Gurgaon, Haryana, 122001

I am MBA passout 2014. Applied degree on January 17, 2018.
No response from University. Even emailed the dean, certification department. Nobody picks up call and i need the degree urgently now and it has been more than 3 months.
Student Name: Nitish Bhardwaj
Enrollment Number: MGU/122/SNS12073708/331.
Course – MBA
Email: Bhardwaj.[protected]@yahoo.com (marked in this email as well)

Applied on 17 January 2018
Details attached as pictures

Jun 13, 2018

Complaint marked as Resolved

MG University customer support has been notified about the posted complaint.

Apr 19, 2018

Updated by Nitish Bhardwaj1590 Can anyone help?

Verified Support

May 09, 2018

MG University Customer Care's response Dear Student,
your degree is under process, we will issue the same within 15 working days.

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Address: 793101

Website: www.mgu.edu.in

Dear sir/madam,

I am sanjay kumar
My mgu enrolment no is mgu/131/sn1110061/005.
Completed mba on 2015.

Please note i have completed from mahatma gandhi university, meghalay[protected]

I have paid rs.5000/- on 22.01.2018 for degree and till today i have not received my degree from your end.

I have tried to call at your student support no/customer care no however there is no response, i have also sent mails to the higher authorities but nothing happened.

Request you to kindly take the matter on priority and help to sort this out.

Your' s sincerely
Sanjay kumar
[protected]

May 28, 2018

Complaint marked as Resolved

Dear sir/Madam, I got the degree Regards Sanjay kr

MG University customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

MG University Customer Care's response Dear Student,
your degree is under process, we will issue the same within 15 working days.

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K

kumarsanjay263

from Mumbai, Maharashtra

May 3, 2018

Dear sir,

Till now I have not received any reply.. I am also trying to contact at their customer care but no one is picking up call.

Please help me to sort out this issue
Regards
Sanjay kumar

K

kumarsanjay263

from Mumbai, Maharashtra

May 23, 2018

Dear Sir/Madam,

this is with ref. to your reply on 09.05.18 where you have confirmed that you will issue degree in next 15 days, please advise the status of my MBA degree.
I have tried to get the update on the same from your customer care no.[protected], also I have sent email and call to Mr. Naveen on his mobile no.[protected]. however there is not response of the mail and calls.

there is no source available for the students to get the update on their degree/certificate.

I have completed MBA in 2015, applied for degree on 22.01.18.

this is the fifth month going on and still I have not received my degree.

kindly help to sort this out and provide the degree.

Regards
Sanjay Kumar
enrolment no is mgu/131/sn1110061/005

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Address: Pathanamthitta, Kerala, 691552

Website: MG

I am being complaining about the time table. I had 2 examinations in successive days.. Eight semester light wave communication is on 14/5/2018. And my difficult subject of sixth semester digital communication techniques is on 15th may. As digital communication techniques is the first subject in sixth semester. Can you please arrange that exam on may 7 or 8 or 9 or 10 or 11.. Please because.. This is urgent. Such a difficult subject,, must be before the examination on 14 th.. If i am going to write examination of 14th i cannot attend well in 15 th, the difficult one for me.. I am very tired nature also. Kindly,, allow a possibility to win both examinations.. My mobile number [protected]

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Website: www.mgu.edu.in

I have applied for my degree certificate on 3rd march 2018 and below is my student information.

Name - nitesh kumar kalal
Enrollment no - mgu/131/cn11120029/005

Its been a month i had applied for tatal degree but there is no update from university. I need the degree for visa purpose.

I have called all the number which are available for university but no one is picking up the call and even multiple email have been sent but no response from the university.

Please look in to it.

Jun 3, 2018

Complaint marked as Resolved

MG University customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

MG University Customer Care's response Degree has been already process and we will issue the same soon.

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I've completed my Graduation From Arena Animation In 2015 & I haven't received any provisional or graduation certificate yet, i called arena so many time regarding the certificate they are just ignoring me and moreover they already moved arena animation from that place as well, i tried to call MGU either every phone number is off or no one is picking up then phone so can you let me know how i'll get my provisional certificate asap

My Enrollment Number : MGU/122/RNS[protected]C

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Address: New Delhi, Delhi

Website: DEGREE

Respected
I am existing student of MGU and i completed my MBA from the university in 2016 in Delhi as a correspondence from you branch.i applied for my degree in 19 jan-2018 but till time i dint get my degree to my given address, its almost 70 days over.i call many time to the given number of MGU but nobody pickup the call.i wants to know about my degree status because i have to apply it for job they need degree
I have humble request to you please revert on the

Thanking you
MAYUR
ENROLL-MGU141SN[protected]
Contact-[protected]/[protected]
NEW DELHI

Jun 9, 2018

Complaint marked as Resolved

MG University customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by mayursaxena when i get revert

Apr 12, 2018

Updated by mayursaxena it almost week over and i dint get any call or msg from university.i am very much serious about all this

Apr 22, 2018

Updated by mayursaxena PLEASE REVERT ON MY QUERY BECAUSE NO RESPONSE FROM THE UNIVERSITY, AND ITS VERY URGENT FOR ME TO GET DEGREE.MY JOB DEPEND ON THAT DEGREE AS I APPLY FOR MY DEGREE ON[protected] AND PAID ONLINE 5000
ITS MY HUMBLE REQUEST TO ALL PLEASE PROVIDE MY DEGREE

Verified Support

May 09, 2018

MG University Customer Care's response Dear Student,
your degree is under process, we will issue the same within 15 working days.

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M

mayursaxena

from Gurgaon, Haryana

Apr 8, 2018

when i get revert its almost 3 days over after complaining nobody response

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Address: Malappuram, Kerala, 676121

I had requested the degree certificate to vc for my son abhishek sukumaran and the pa said that since i had applied in ordinary way and not fast track it will come as its own. They have instructions to give to fast track applied people first. Since the certificate is required for a job abroad i had to request him again as i have to get it attested by norka after getting the certificate, he said my requeat has been forwarded to the concerned dept. But no action from the university. Genuine cases are not attended to by the university. Application submitted in the last week of sept 2017 with the fee and the gentleman on the counter said no need to pay for fast track and assured that my son will get the certificate
Within 4 months. But it has been over 6 months. Nothing has happened. Because of this inordinate delay, my son lost that job. There should be some strict time gap and certificates should be delivered within that time. No action from the university to send the certificates in time. Thereby poor students lose their chances of getting good jobs. Why such delays on the part of the university which is not known. I do not know why they are so unkind. There is no use applying on higher level. I have no one to influence to get the certificate. So i requested again to the vc but no reply from him. Sukumaran p

Jun 7, 2018

Complaint marked as Resolved

MG University customer support has been notified about the posted complaint.

Apr 01, 2018

Updated by Pakideeri No reply received to my last request reminding to send the degree certificate
soon. Pl help me to get my son's Degree certificate soon.

Apr 01, 2018

Updated by Pakideeri I had approached the urc canteen punkunnum last month on behalf of my old mother widow of late havildar (Army) world war ii jawan sri u. Sankaramenon with noc from naval base canteen cochin. The manager checked the noc and told the asst manager to allow the canteen facilities. The asst manager activated the canteen cards and issued the letter also accordingly. Then she directed to me to the clerk. He raised objection telling that it cannot be allowed. Who processed the smart cards and how the naval canteen did that. Must have mistakenly processed. Like this a lot of questions. Also suggested telling that she can continue buying it from cochin. He wanted the supporting doc from cochin naval base. I really surprised to hear all these comments from him. The manager who was hearing all these and advised me to go to kuttanellur canteen to avail these facilities. The clerk said to continue availing it from the naval canteen kochi when my mother is living in kolazhy trichur.???!!!
Every one knows that no order copy will be given to the individual from cochin other than noc. But they (At punkunnum) not accepting it on the advice of the clerk.
When i contacted urc the clerk again over phine he said the reply will come home by post since i sent my request
In writing. I sent the station commander 's order copy to them. Still there is no action.

Initially the order was issued by station commander kannur military base. Accordingly she got the facilities at malappuram whe she was living nearby manjeri. When she shifted to edapally ekm the noc was given to naval base cochin. There was no problem there also. The smart cards were introduced that time and got the cards too.

I feel these urcs are not supposed to ask questions about the orders of competent authorities. They are supposed to ask only the noc. Am i right? Can anyone advise what i should do to continue getting the canteen facilities. Now it has been purposely held up because of the clerk's unlawful intervention. Can i approach the centre o[censored]rc in ekm?
Pl advise.

Verified Support

May 03, 2018

MG University Customer Care's response Sir please share his enrollment no.

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Website: [email protected]

Sir i am apply for degree certificate in aug 17 and pay ₹5000 but no response from universityand my enrollment no-mgu/131/sn1205011/007 and i am try contact on mobile but not pick up phone last two to three months and also mail it but only one time reply give me but not give me complet information about degree certificate. My mobile no [protected], mail - [protected]@gmail.com
Please take necessary action and inform me

May 3, 2018

Complaint marked as Resolved

MG University customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

MG University Customer Care's response Dear Student,

Your degree is already issued. Please mail to [protected]@mgu.edu.in for details of dispatch.

Regards

MGU

Apr 01, 2018

Updated by Nemi981 Sir can u send your number

Apr 01, 2018

Updated by Nemi981 My mailing address - nemichand gawriya s/o-mohan lal, vivekanad iti, surendar Nagar, kuchaman city, teh-kuchaman city, dist-nagaur, state-rajasthan, pin code - 341508 & mobile no-[protected] & [protected]

Apr 01, 2018

Updated by Nemi981 Steel you have any problem then inform me by phone or mail

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N

Nemi981

from Kuchaman city, Rajasthan

Apr 1, 2018

Sir i am send my address twice but no response from you.

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