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School of Open Learning Complaints & Reviews

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Updated: Oct 31, 2025
Complaints 214
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16
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School of Open Learning reviews & complaints(214)

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N
niharikapathak
Oct 31, 2025
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Still have not received my books

Address: mangalya ophira sec 1 gr noida west

I'm Niharika Pathak, student of BA Prog psychology, batch 24. i havent received my sol books which were supposed to be delivered to me a month ago. i went to the post office as well but they said they dont have my books with them .
name: Niharika Pathak
batch: year 24 admission
books missing : 3rd semester
post article number: CY[protected]IN
I request you to help me out in this situation as my exams are...
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Somya Bansal
Mar 10, 2023
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Fees not refunded

I have withdrawn my admission on 14th November 2022 because I got admission in Jesus and Mary College under NCWEB.
I got an official letter from DU-SOL regarding admission cancel and fees refund.
But now it has been more than 4 months and I have not got my fees refund. Also I have visited the DU-SOL centre 2 times and submitted my documents but no response till now...

Attaching here the image of letter.
Pls...
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S
shamapawha60
from delhi, Delhi
Nov 10, 2022
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Du sol fees not refund

Address: north campus sol du vishwvidhaylay

Hi Sir/Mam
please check the below screenshotas i have paid fees on DU SOL website for 5th semester via using net banking but its got failed or amount has been deducted from my account and got the debit message as well now i am checking my fees status its still showing pending please advise what to do in this case 8 days is above money not refunded till now what should i do? form last date is coming plz do some....
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Address: new delhi
Website: web.sol.du.ac.in/home

SOL just release its results for semester 4 in which i was marked absent for hindi A even though i submitted the assignment within time mentioned, i also have proof of submitting the assignment within the time mentioned but still they showed it as absent....
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Akhilthakra
Jun 28, 2021
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Fee Not Refunded

Address: Delhi

Sir/Mam,
I am Akhil Thakra from Meerut last i take admission in school of open learning delhi but due to some personal reason i need to cancel my admission.According to sol prospectus i have canceled my admission within 15 days of admission and i have got a confirmatiopn letter that my admission was cancelled from sol and fee was refunded soon and i got that letter On 7th dec 2020 but the fee was not refunded yet.
I have aslo...
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Chirag Chikko
May 5, 2021
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Du college fee deducted but not receive fee receipt

Address: Gurgaon

Dear Sir/Madam
SOL B.A. Programme fee Payment money deducted from my account, and no fee receipt generated from SOL side, even no confirmation message or email received. Total amount deducted of 1510 from my payment account.
I have proof and screenshot of my debited money.
Please do the needful and refund my money soon....
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loveena12
from Delhi, Delhi
Nov 17, 2020
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Fee amount deducted from bank..but fee receipt not received

Hi,

I have tried to submit admission form for bcom on 31.10.2020 .All the documents completely submitted.

But at the time of fees payment of Rs 4040/-..payment page was stucked and amount of Rs 4040/- is debited from my sbi account . I am attaching herewith snapshots of form and message received from bank. Also there is no payment option is not available at end of the form whenever i am login.

At...
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Aftab.alam995
from New Delhi, Delhi
Nov 16, 2019
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regarding refund of fee amount

I am a student of sol b.com (P) having enrolment number[protected]. I jave made a payment of demand letter of my 2nd year admission on 16.11.2019 at 10:58pm. The amount got deducted from my account but the site reflected that payment got failed.
Kindly provide me my amount as a refund so that i will be able to fill the form again as early as possible the furthur details would be mentioned on image attached.
Waiting eagarly...
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T
Tanyas
from Delhi, Delhi
Jun 18, 2017
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Refund

Address: New Delhi, Delhi, 110007

Last year i got my admission cancelled for bcom 1st year and claimed for refund of my money. After that its going to be an year and the account section of north campus has done nothing in this concern. I had been there many times for this issue but what all i got was false hopes. Now i am very much frustrated with their work. So please do something in this favour otherwise i've lost every hope of getting my money back...
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M
Manoj1988_no9
from Delhi, Delhi
Feb 14, 2014
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DU Degree yet not received.

Address: New Delhi, Delhi

I did my graduation from SOL in the year 2009 with SOL ROLL NO[protected] and exam roll no 2382180 . They said that they posted my degree on 02/14/2012 which I still didn't get it. So you are requested to kindly look into this matter and help me out to get my degree ASAP. Thanking you with anticipation With warm Regards Manoj Kumar [protected]...
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Nikita Nautiyal
Feb 27, 2025
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I got back in Business Mathematics and Fundamentals of Investment exam in 6th semester for which I had applied for the revaluation (with charges of Rs. 1000 each), but, a lot of time have passed now and there is no updates regarding the result of the revaluation, only one list has been released from sol side and my name is not listed in both the revised and non-revised list. As we hoped that the second list got issued on Dec last or in the first weak of January, but, Feb is going to end and there is no updates regarding this. I also tries to contact examination branch of du sol through mails and calls but there is no response, as I am far away from my home, I cannot be able to reach the sol centre, but this is really a money minded policy of du sol examination branch they only wanted to get the money irrespective of the future of the students it is the worst university and i got the worst experience, I just want to know about the details of my exam with the proof.
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    A
    Arora003
    Sep 21, 2023
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    I am student of DUSOL(NORTH CAMPUS) SOL Roll number is[protected], Name- Pankaj Arora, In my second year fees there was fees deducted two times but DuSOL IT staff said we were not received any extra fees but i have all the proofs regarding this please do something as soon as possible.
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      K
      k4r7ik
      from Ghaziabad, Uttar Pradesh
      Aug 23, 2023
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      Address: B-53, surya nagar, Ghaziabad, Uttar Pradesh

      I have given the grade F in my history 3rd sem paper my roll no. is [protected] i have given it for rechecking for 1000 inr there is no information yet about my passing in that subject and any of the change in that subject.
      i have given a F grade in 4th sem result in pol science and i am confident enough that i have written sufficient material to get passed in this subject as well.
      now as my previous rechecking result is still pending i dont know shall i go for rechecking in this semester result too cause there is no updation no information nothing about the results.
      Kartikey Gupta
      ba program
      [protected]
      school of open learning
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        N
        Naveen kumar124r
        Aug 22, 2023
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        I made payment on aug 2, 2023 but it failed. When i called to helpline no. They were say it will be updated. But till now i don't get refund nor any update.
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          M
          mohit0355
          from Delhi, Delhi
          Aug 3, 2023
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          Hello Sir/Madam,
          My Name is Mohit, I complete my graduation in 2018 but i have not received my degree i came university on January 2023 then they told that your degree will be come through by post my all friends received his degree but i have not received till now, please do needful,
          Thank you

          Regards
          Mohit
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            P
            priti96
            from New Delhi, Delhi
            Jul 16, 2023
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            Sir / Mam
            I paid my b.com hons. Fees 7, 920 on 8 July, 2023 . And it also deducted from my bank but still showing pay fees or your fees is pending .
            Please resolve this problem 🙏.
            Thanks.
            ( [protected]@gmail.com)
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              J
              jaikhurana
              from New Delhi, Delhi
              May 20, 2023
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              I have made payment for registration of 3rd year.Firstly on 22.11.2022. This payment has been debited from my bank but not received to college. So I went to DU SOL North Campus Office and they said that please make the payment one time more. And you will get the refund of that amt. which has not been received by us in 10-15 days. I have made the second payment on[protected] and same has been received by them. And today it is[protected], approximately 6 months have gone and till now I don't have received my refund. I also visited the above mentioned office on 17.01.2023 for refund then also they said the same thing that you will get the refund in 10-15 days. I request you to please solve this issue asap. My personal details are as below:
              NAME: Jai Khurana
              SOL Roll No.[protected]
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                M
                mithun99
                Apr 5, 2023
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                My sol roll number is [protected] and I am unable to pay the examination fee getting this error "Your Last Payment is Active! Wait for 120 minutes to make another Payment"
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                  S
                  Sayma.nk
                  Mar 14, 2023
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                  It always showing your last payment is active try after 120 minutes
                  Have you found any solution to this issue?
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                    R
                    Ronit arora
                    from Delhi, Delhi
                    Feb 13, 2023
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                    Hi,
                    This is regarding my marksheet from School of Open Learning where they are asking me bribe of Rs. 16500 and sending my documents to WES which is no where mentioned on website.

                    Despite taking 4000 for all the process, now they are asking me additional money
                    They denied giving my marksheet as told my parents to share my location as I am not in india and asked my mom to collect it.

                    Please help!
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