MIBCO — Holiday pay

Address:	Cape Town
Website:	Consumercomplaints

I submitted my forms for my holiday pay usually it take 2 days and the money is paid in no back and forth perfect service. I called in afterv3 days and the agents tells my it's their peak for holiday pay and my email is at the bottom of the list. She then tells me in basic terms she will attend to and I should be lucky she is attending to it else it would have only been looked at on Monday... as if she is doing me a favour. She didnt seem very helpful or interested at all! I then received an SMS saying I need to submit bank statements I then forwarded my initial email with bank statement attached to them. Hours later i received an email saying they dont deal with discovery bank. So I need to change banks to suit them? All they need to do is an EFT into my account simple. They do not need to "deal" with discovery. Wtf