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Microsoft Complaints & Reviews

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Updated: Jun 27, 2024
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C
circe801
Jun 20, 2017
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Lumia 640

In september of 2016, i bought two identical phones at walmart. They were locked to t-mobile, which allowed use with walmart family mobile. A few months ago, both phones refused to charge on the oem chargers. I purchased two new oem batteries, thinking that should be the solution. It was not. The problems persisted. The only way i can charge these phones is via usb. Until yesterday, that included usb-to-ac chargers. Now, they will only charge...
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K
kunal120893
from Udaipur, Rajasthan
Jun 16, 2017
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Microsoft surface pro 4

Address: 313001
Website: support.microsoft.com/en-us

My name is kunal chowdhary and i had purchased microsoft surface pro 4 recently in feb 2017. However during the course of last week of may 2016 there was an issue with the charging port of laptop and the laptop was not getting charged. On googling and seeing various alternatives i came to know that i can create a repair for my surface and send the same for repair. I did the same on 25 may 2017 and with a prompt reply microsoft team scheduled...
+3 photos
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S
sudipk87
from Bhubaneshwar, Odisha
Jun 6, 2017
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Lumia 540 unfair charge

Address: Kolkata, West Bengal, 700099

Hi, i have lumia 540 and after updation to windows 10, it showing battery issue. I visited one lumia care to check the issue, they told either they will downgrade to windows 8.1 (Which will charge 450) or change the chip (Charge around 2k). I asked them take the phone check the issue and after than do the needful, but they told they can either downgrade or change chip. As mentioned in varios microsoft blog i asked them to downgrade to 8.1,...
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P
preeti_gupta
from Mumbai, Maharashtra
Jun 5, 2017
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Nokia Lumia 720

Address: Patna, Bihar, 800001

Hi,
It has been more than 5 months that I gave my Lumia 720(alongwith the charger) for resolving some charging issues with the device at Microsoft service centre(Ganpati Mobile Bank, Boring Road, Patna - 800001) in Patna, Bihar, India. But, till date there is no response from the service centre regarding my phone. I am not a resident of Patna but I have visited the centre many times and to my surprise, I found the centre to be closed....
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A
akcha
from Delhi, Delhi
Jun 3, 2017
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Emails lost.

Address: Gurgaon, Haryana, 122002
Website: support.microsoft.com

I have an emails address which is cool.[protected]@hotmail.com.
I don't really use it since it's a very old email address but I do take a look at all my old stuff time to time.
One day as soon as I logged in all of my emails were gone, disappeared. No inbox, no sent items, no folders, everything lost.
And then when I contacted the tech support for this, one of them took the remote access and then just disconnected and left,...
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R
reog
from Bengaluru, Karnataka
May 30, 2017
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Mobile phone damaged

Address: Kottayam, Kerala, 686001
Website: www.consumercomplaints.in

Microsoft lumia 640 dual sim purchased vide inv no blr_wfld[protected] date 28.05.2015 rs. 8099/- ;sold by ws retail services pvt ltd. Mei/serial no. [protected]. Ordered through flipkart. Used the mobile till april 2017 in good condition.. On my way to office on 25.04.2017 my mobile was in hand bag slipped from my activa scooter. One car moved above the hand bag and the mobile crushed and it was almost damaged and display is not showing....
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I
ishazz
from Bulandshahr, Uttar Pradesh
May 24, 2017
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Microsoft 950xl

Address: 734424
Website: http:/www.microsoft.com

I bought this mobile (Microsoft 950xl) on 27 Feb 2016..but from d beginning itself I have been facing problems.. My experience with this mobile has been really disappointing.. Even second month I was making trips to their service centre at Samvradhi technologies, Bangalore, submitting my mobile there again and again ... to be sent to d backend team for almost 15-30 days everytime for repair. During the period of 1year (27feb 2016-27 feb2017)my...
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D
Dennis Knodel
May 24, 2017
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Microsoft pen

Address: T3B5p9
Website: [email protected]

I purchase on e of the first surface computers that came out and I am having nothing but trouble with the pen. I changed batteries and it does not help. I went to the MS store and their answer was purchase a new one. Why should I have to pay more when they can not ensure that it will work better. I think MS should replace a faulty pen with a new one as this has been a problem from day one. As you will see by the photo that I have changed...
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P
preeti_gupta
from Mumbai, Maharashtra
May 9, 2017
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Nokia Lumia 720

Address: Patna, Bihar, 800001
Website: microsoft.com

Hi, it has been more than 4 months that i gave my lumia 720 (Alongwith the charger) for resolving some charging issues with the device at microsoft service centre (Ganpati mobile bank, boring road, patna - 800001) in patna, bihar, india. But, till date there is no response from the service centre regarding my phone. I am not a resident of patna but i have visited the centre many times and to my surprise, i found the centre to be closed. On...
+1 photos
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S
Subhramita Basak
from Kolkata, West Bengal
Apr 11, 2017
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Engineers intentionally made my handset faulty

Address: Kolkata, West Bengal, 700001

With an expectation, I have visited Nokia/microsoft service centre of Lenin Sarani, Kolkata to repair my Lumia 535 set's touch screen as it was broken falling from my hand. They have charged 1990 INR to replace the touch pad and have returned back to me. From that day, touch screen was not responding properly. After 2 months, when I was thinking to buy a new handset, again touch screen of my handset has broken. Being quite upset, have gone...
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S
Spiddy
from Kolkata, West Bengal
Apr 1, 2017
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Pirated windows software in a office.

Address: Kolkata, West Bengal, 700094

Austin hyundai a dealership company using 60-70 computer with pirated windows software and pirated ms office.office situated in kolkata.
Address-Near Patuli;kolkata.They are one of the big dealers of hyundai, fiat cars.Making big profit but still using this illegal pirated software and not paying proper salary to the employee also.Kindly take expiditious action and give a lesson to do business with proper ethics....
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R
Rama Murti
from Hapur, Uttar Pradesh
Mar 23, 2017
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Nokia 130 ds

Address: Agra, Uttar Pradesh, 282006

Sir I purchased a phone from amazon.in nokia130ds on 7 Jan 2017 now its charger is not working, so I went to (Microsoft device care situated near radha rani mandir Nehru nagar Agra) and I ask for repair or replacement of the product because it is in warranty, they deny me rudely and say no that we will not repair or replace the product please contact your dealer .
Sir I purchased from amazon than who is the dealer should I contact,...
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B
bharath747
from Chennai, Tamil Nadu
Mar 22, 2017
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No customer support available for SURFACE PRO Devices

Address: Chennai, Tamil Nadu, 600028

I could not get help for a problem with my Surface pro 4 despite trying to reach the concerned department using helpline, direct line, email. I would strongly encourage people not to purchase microsoft products. Other company's customer support is effective from my experience.

I am delighted to inform you that I have managed to dispose my surface pro 4 for 'paper weight's' value, and I am now relieved that I do not have to...
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C
car user
from Pathanamthitta, Kerala
Mar 21, 2017
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X Box One not working and not able to register it online

Address: Rohtak, Haryana, 124001

Hi
I got xbox one gifted by my brother .
The xbox was working fine for few days and than there was orange and white light blinking in the power brick. I have tried registering online by myself. Tried to register with the help of their helpline 3-4 times, but failed to register it. They always said there is problem with the site and try registering after some time.

I have written several mails and called microsoft...
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J
jubairmsj
from Bengaluru, Karnataka
Mar 8, 2017
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Lumia 950 not yet repaired

Address: 500011

Purchased lumia 950 in oct 16. Developed problem in the mobile in Dec 16. deposited with delight solutions authorised service centre in secunderabad. Got the mobile back in jan 17. Again the mobile developed problem and given at service centre on 28 jan 17. Till now the mobile has not been repaired. Rep at delight solutions say they have not yet received the mobile from bangalore. This type of after sale service is not at least expected from...
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C
cathy111
Mar 2, 2017
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Microsoft lumia 640 LTE

Address: 3636
Website: Microsoft phones

My partner was texting on our Microsoft lumia 640 LTE mobile phone. This phone popped, and with a rather large bang the phone EXPLODED right in his hands. This has caused BURNS TO HIS HANDS, CHEST AND LEGS.. I took him to the hospita, where he received medical attention... I have not been able to speak to anyone about tgis matter, apart from people in technical support who just tell me to contact by email...
I am going to report this...
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M
manish rajpal
from Dehra Dun, Uttarakhand
Feb 27, 2017
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Lumia 535 phone dead

Address: 249201

Dear sir
i m Manish Rajpal from haridwar today i am going to your nokia care center and ahndover the my handset due to degration of 10 version to 8.1 version
but after few hours they returned me my phone on dead condition
so please solve the matter as soon as possible

your nokia care detail
Nokia Care Center
MsterMind Services
Opp SBI ATM Chandracharya chowk
Ranipur More, Haridwar...
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K
knarf
Feb 23, 2017
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Lottery

Address: 9000
Website: [email protected]

MICROSOFT CORPORATION
Cardinal Place
80-100 Victoria Street
London, SW1E 5JL, United Kingdom


Attention E-mail Prize Winner,

We wish to congratulate you for being one of the selected E-mail On-line Winners in the 2016/2017 MICROSOFT GB CORPORATION AWARDS, Kindly view the enclosed attachment for the MICROSOFT WINNING AWARD LETTER.

A lot of Microsoft Winners do ignore...
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M
mukulvermaVF
from Kotdwara, Uttarakhand
Feb 23, 2017
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Problem with battery

Address: Dehradun, Uttarakhand, 248001

I had purchased lumia950xl in december2015, now only after 1 year battery has become bulge & its not fitting in phone. even now there is bigger problem, service centre in my city or any retailer nor any online sites doesn't have battery to be sold lose. now what should I do about this Rs50000 piece of crap. its of no use to me. that's how Microsoft treats people....
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I
Ik Jamal
from Vijayawada, Andhra Pradesh
Feb 23, 2017
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Microsoft lumia 640 xl

Address: 673641

I own a lumia 640xl, which accidentally fallen frm my hand and its screenbis totally cracked. So i went to authorised service centre to replace the screen, and i gave my phone to them on[protected], its been two months since that, still my device is not get repaired. Everytime i contact them, they say the parts have not arrived yet. When i asked them a tine range, they said they don't know. What am i supposed to do then, wait for a year or...
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