Microsoft Complaints & Reviews

I have reset my lenovo laptop, post that its asking for product key to access any microsoft office app - excel, word, ppt etc. i have contacted lenovo customer care, they have recommended to contact microsoft to help with the product key for the device issued. Tried contacting microsoft customer care multiple times on the number available over the web. but its calling it invalid.

I got my TATA Safari Dicor serviced at TATA MOTORS location (Sangrama, District Baramulla, State Jammu and Kashmir). I paid an amount of 23000/plus.Honestly nothing is working expected.
1. Alignment is zero
2.Mirror glasses not coming up or down/unexpected mirror button response. I start car mirrors come open/down.
3. Leakage from the base.
4.Door locks not working.

Moreover, I visited the service centre three time after servicing and get things fixed, But disappointed. I am wasting fuel of 1600/Rs each trip/visit.I humbly request to esteemed body, Kindly have a look at my concern and raise the same for my betterment.I am so delightful for TATA so far except this service.I shall be a close partner of you guys in future as-well.

Kind Regards,

Tasaduq Mir
Senior-QA​
Tel +91 [protected]
Microsoft.com/business Facebook Twitter YouTube Linkedin
the future is friendly®

I Have purchased new laptop of HP.I a, m trying to contact customer care of microsft for activation of my office. Nobody is responding and waiting call for 2 hours. Need immediate resolution

My contact details-[protected]

Date of incident: 15 october 2021
Respected Sir/Ma'am,
I was using the microsoft edge browser and th chatbot pop up in the screen from the right bottom side. And the microsoft chatbot asked me i am married. I mean what kind of chatbot ask someone if they are married ? and told me maybe he is a human interacting as a chatbot. He was bluffing and when i told him i will file a compliant against him... he told me to do so. I did not ask for the executive representative to chat with me.
Isn't this an invasion of my privacy? Isn't it wrong for a real person to imposter as an AI chatbot and ask me if i am married? I feel violated.
Kindly please consider my complaint.
Thank You.

When I try to type in my laptop it is doing shortcuts instead of typing

I have forgotten my work or school account sign-in credentials. Kindly help in recovering the account.

I cannot sign in to my personal Microsoft account.

I bought my MICROSOFT Xbox Wireless Controller Daystrike Camo Special Edition Bluetooth Gamepad from Flipkart as a Birthday gift to myself.
After about a month & a half later it started facing disconnectivity issues. It was in warranty so I sent the whole thing including the remote device in the box with the batteries & other accessories to Microsoft through FedEx as they asked.
They told me my device was accepted for the return & they'll be sending a replacement device which I later came to know is a refurbished one.
I waited for the same & when it was delivered they just sent back a device with no batteries, no original box & no accessories just the device in a bubble wrap in a FedEx delivery box. I complained about the same but there's no resolution even a month later.

These big companies treat Indian customers as third-class people & I've stopped recommending anyone I know from buying Microsoft products.

Date of purchase - 22/06/2021
Date of complaint - 08/08/2021
Last conversation with support representative - 17/09/2021

I'm attaching the Invoice as well as the Microsoft device acceptance email as well as the support representative's last email communication.

Desired resolution for me will be a full refund, they can take back this refurbished device & I don't want any business with Microsoft anymore. But since that is highly unlikely that they'll do that, I would at least request them to send me all the accessories at least.

My Surface go charging port is not working properly.There is no light in the charging port .Please consider this as fast as possible

This is the 4th Surface device that I am using ( 3 replacements done for the original) and screen flickers. What really is a customer supposed to do in this situation?

The keyboard for my Surface Pro is working at times. The keyboard goes off at times and resuming it's functioning

I am Ashish from hadapsar pune, maharashtra, i want to raise complaint for my microsoft book 3 product which is not working properly, i have purchase this product on January but suddenly I am having major battery issue of this product, battery drain quickly and sometime directly get shut down, please do the needful.

Sir, this is hereby inform you about my access on email id
my Email id is [protected]@live.in i cannt access it verify and not send code on my mob no.
'Pls sortout my issue
my alternate email id is..
[protected]@gmail.com
[protected]@yahoo.com
[protected]

Windows 11 setup

We couldn't install Windows 11

0xC[protected]x30018
The installation failed in the First Boot Phase with an error during
SYSPREP_SPECIALIZE operation.

Request help in resolving this Windows 11 installation issue.

Team
I cannot access to my LENOVO desktop through my microsoft account.
My account is ramya*****@outlook.com.Kindly help.
Pls contact in [protected]@yahoo.in

Even after replacing the laptop for Overheating issue its coming on replacement laptop as well.
What is the meaning of sending replacement laptop which is producing similar issue . I have 2 more users who is facing same.
please provide solution as soon as posible.

I have got my product key for microsoft apps. When I am using product key for login it is showing please double check your product key. We are having trouble in recognizing. I am not able to access any of microsoft apps or programs

As per above subject line we purchased Surface Laptop MS SL3 (Product serial no[protected] since day one it's not working and last 14 days, I visited your Reliance Digital GT Store Jaipur s on almost daily basis ( 8 times ) and spent time with your technical expert who sale me this product drop the product for proper repairing. Now without using a single day of laptop after taking so much time, store team suggested and said that your lodge complain to Microsoft site and asked for replacement.

This is very bad and lethargic services and very worst experience with such large digital store.

Kindly support and guide to protect my rights under consumer protection act.

I have a Microsoft surface laptop 2 which I had purchased from reliance digital on 26/6/20. After the purchase I was constantly experiencing with the laptop camera for which the complain had been raised with Microsoft time and again. The virtual support team would fix it and then after a week the same problem would arrive. An option of exchange was never offered to me even though the problem was time and again reported to Microsoft. In the month of July suddenly my laptop wouldn't start. The same was informed to Microsoft and they offered to send me a charger in case there was an issue with the charger. But even with the replacement charger the laptop won't start. I asked them to fix the laptop but now they are asking me to replace laptop as their is no option to get it service in all of India, and for the exchange I will have to first give a DD of Rs 38, 000 beforehand. I had paid Rs 76, 000 for the laptop which I had purchased almost an year ago which had a problem within the warranty period itself. Upon bringing this issue, Microsoft says that if you can start the laptop and give it to us then they will replace the laptop for free but if I cannot start I will have to exchange it and pay Rs 38, 000 for it. There is no option to get the problem fixed as well as there is no option to get it serviced anywhere in India. To get the problem fixed I traveled all the way to Kolkata as on their website it says there is a service centre in Kolkata where the service centre people say ' we only talk cheque and give you a replacement product for it'. After paying Rs 76, 000 for a faulty product now I have to pay another Rs 38, 000 to use the product as there is no option to even get my laptop checked and get to know what is the issue with it. As a student for whom laptop is a must I have had to make these rounds and harm my studies as I cannot use the laptop and am being forced by Microsoft to pay Rs 38, 000 to further use the laptop due to no fault of my own. I request the consumer forum to Kindly help me as I am only a student and don't know what else to do.

Daar sir/mam
I purchased microsoft laptop 29 Jan 2021
Microsoft given 10000 cash back but till now
Cash back not received

Regards
Name Syed shahanshah
Mob [protected]