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Microsoft Complaints & Reviews

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Updated: Sep 13, 2025
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R
remv
Sep 2, 2021
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Team
I cannot access to my LENOVO desktop through my microsoft account.
My account is ramya*****@outlook.com.Kindly help.
Pls contact in [protected]@yahoo.in
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    Sai Gadekar
    Aug 25, 2021
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    Address: House no. 135, Street no.1, Gopal Nagar, Shastri Nagar, Majitha road, Amritsar, Punjab, 143001. 919803070373

    Even after replacing the laptop for Overheating issue its coming on replacement laptop as well.
    What is the meaning of sending replacement laptop which is producing similar issue . I have 2 more users who is facing same.
    please provide solution as soon as posible.
    Microsoft customer support has been notified about the posted complaint.
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      R
      Aug 24, 2021
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      I have got my product key for microsoft apps. When I am using product key for login it is showing please double check your product key. We are having trouble in recognizing. I am not able to access any of microsoft apps or programs
      Microsoft customer support has been notified about the posted complaint.
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        N
        Nitinmah01
        Aug 20, 2021
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        Address: Reliance Retail Limited GF & FF, Gaurav towers Malviya nagar, Jaipur Rajasthan - 302017 Store Contact No: 0141-4034180 Service No.18008891044 CIN NO:

        As per above subject line we purchased Surface Laptop MS SL3 (Product serial no[protected] since day one it's not working and last 14 days, I visited your Reliance Digital GT Store Jaipur s on almost daily basis ( 8 times ) and spent time with your technical expert who sale me this product drop the product for proper repairing. Now without using a single day of laptop after taking so much time, store team suggested and said that your lodge complain to Microsoft site and asked for replacement.

        This is very bad and lethargic services and very worst experience with such large digital store.

        Kindly support and guide to protect my rights under consumer protection act.
        Microsoft customer support has been notified about the posted complaint.
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          S
          shbmodi
          Aug 20, 2021
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          Address: 10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, 122002
          Website: microsoft.com

          I have a Microsoft surface laptop 2 which I had purchased from reliance digital on 26/6/20. After the purchase I was constantly experiencing with the laptop camera for which the complain had been raised with Microsoft time and again. The virtual support team would fix it and then after a week the same problem would arrive. An option of exchange was never offered to me even though the problem was time and again reported to Microsoft. In the month of July suddenly my laptop wouldn't start. The same was informed to Microsoft and they offered to send me a charger in case there was an issue with the charger. But even with the replacement charger the laptop won't start. I asked them to fix the laptop but now they are asking me to replace laptop as their is no option to get it service in all of India, and for the exchange I will have to first give a DD of Rs 38, 000 beforehand. I had paid Rs 76, 000 for the laptop which I had purchased almost an year ago which had a problem within the warranty period itself. Upon bringing this issue, Microsoft says that if you can start the laptop and give it to us then they will replace the laptop for free but if I cannot start I will have to exchange it and pay Rs 38, 000 for it. There is no option to get the problem fixed as well as there is no option to get it serviced anywhere in India. To get the problem fixed I traveled all the way to Kolkata as on their website it says there is a service centre in Kolkata where the service centre people say ' we only talk cheque and give you a replacement product for it'. After paying Rs 76, 000 for a faulty product now I have to pay another Rs 38, 000 to use the product as there is no option to even get my laptop checked and get to know what is the issue with it. As a student for whom laptop is a must I have had to make these rounds and harm my studies as I cannot use the laptop and am being forced by Microsoft to pay Rs 38, 000 to further use the laptop due to no fault of my own. I request the consumer forum to Kindly help me as I am only a student and don't know what else to do.
          +1 photos
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            S
            Syed shahanshah
            Aug 18, 2021
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            Address: E35 H Abul Fazal enclave jamia

            Daar sir/mam
            I purchased microsoft laptop 29 Jan 2021
            Microsoft given 10000 cash back but till now
            Cash back not received

            Regards
            Name Syed shahanshah
            Mob [protected]
            +1 photos
            Microsoft customer support has been notified about the posted complaint.
            Aug 18, 2021
            Updated by Syed shahanshah
            Cash back not received 10000 rs
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              B
              Bugs123456
              Aug 12, 2021
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              Resolved

              Renew of Microsoft office 365

              My subscription of Microsoft office 365 got auto renewed in May 2021..but office is not working stating that subscription is over...I have contacted the Microsoft but no clear answers received and problems still existing...Also I have checked with my credit card bank and they have confirmed the transaction. I am attaching a screenshot as well.
              My mail id linked are abagwari09.[protected]@gmail.com and [protected]@yahoo.com

              Request...
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              J
              jhgitelman
              Aug 10, 2021
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              Problem ongoing over a year. I have lost hours upon hours of time dealing with this and I'm not at all happy!

              After Windows updates, I cannot access the internet. After several discussions with tech support, they finally got me back on. I was told to disengage Bit Defender before updating - which I did. But the result was the same.

              I finally rolled back to the prior build.

              Question: Why can't your techs access notes about my experiences without a case number? They should be able to search with other criteria (my name?).

              I don't know what to do going forward - except avoid updates and cannot seem to get any useful information.

              The last Chat tech finally gave me a phone number to call which said MS does not take tech calls. Interesting way to do business!

              Jordan Gitelman
              Microsoft customer support has been notified about the posted complaint.
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                E
                EHJ
                Jul 30, 2021
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                Address: JAGRAON, DISTRICT LUDHIANA, PUNJAB

                Dear team microsoft,
                i subscribed microsoft 365 on 27 july 2021, for one month by paying inr 489/-. It worked for one day only, then it strted asking for subscription again.
                Microsoft customer support has been notified about the posted complaint.
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                  the coach
                  Jul 24, 2021
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                  Address: h-25/1 street no. 23 jai prakash nagar ghonda delhi 110053

                  I bought surface pro microsoft and its not working properly during work bubble come on the screen and its irritating and affecting my work. you dont have any service centre in delhi and its more irritating for me to working with this issue. reply as soon as possible
                  Microsoft customer support has been notified about the posted complaint.
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                    A
                    Akki140597
                    Jul 23, 2021
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                    I've been getting used to Microsoft Teams for my study lectures. There's a tiny problem, in fact confusing icon display which has to be look forward in changing.

                    Issue:
                    Whenever you're done with speaking on a call in parallel, your meeting will be held. But right after back to the meeting from call, your mike shows ON, which basically was muted.

                    Thank you.
                    Microsoft customer support has been notified about the posted complaint.
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                      G
                      gajjalasravani
                      Jul 7, 2021
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                      Address: bangalore ,electronic city

                      Good afternoon sir my self gajjala sravani how to create my company outlook . it shows invalid sequrity code
                      Microsoft customer support has been notified about the posted complaint.
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                        Arunmadhok
                        Jul 7, 2021
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                        I had an original version of MS Office installed in my system . There was a technical problem in my system and I went to lenovo center. They rebooted my system but did not install my MS office.
                        I do not know how do I retrieve MS Office now
                        Microsoft customer support has been notified about the posted complaint.
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                          spectre_22
                          Jul 1, 2021
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                          Dear Sir/Madam,

                          My credit card was charged Rs. 6199/- at 17:55 (July 1, 2021) to Microsoft*Microsoft 36. I never authorised this charge or any auto debit. Please explain and rectify this charge on my credit card.There is not any more details that I can provide to you.

                          Thanking you,

                          Shubham
                          Microsoft customer support has been notified about the posted complaint.
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                            Arsh Piprade
                            Jul 1, 2021
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                            Address: None

                            Hi dear Sir/Mam,
                            When I open MS teams on my laptop, it works very smoothly and properly but when I join classes, after some period of time (10-15 mins) my GPU goes up to 100% and my laptop hangs then I have to power it off and power it on again and again. Literally it happens every day and I cannot do anything. My classes are 5 hours a day and I have to restart it more than 5 times a day. Please help, it is affecting my classes...
                            Microsoft customer support has been notified about the posted complaint.
                            This happens even if I have an 8 GB ram Windows 10 built-in AMD Ryzen 3 processor and AMD Radeon 6 graphics PC bought this month only.
                            Arsh Piprade's [Complaint's author] reply, Jul 1, 2021
                            And it is HP Company PC
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                              Abuzaid
                              Jun 28, 2021
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                              I didn't get windows 11 updates on my laptop, please provide me windows11.
                              Microsoft customer support has been notified about the posted complaint.
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                                E
                                ESridharan
                                Jun 11, 2021
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                                Dear Sir/Madam,

                                My credit card was charged Rs. 6199/- at 9.38 a.m. this morning (June 11, 2021) to Microsoft*Microsoft. I never authorised this charge or any auto debit. Please explain and rectify this charge on my credit card.

                                Thanking you,

                                Eswaran Sridharan
                                Microsoft customer support has been notified about the posted complaint.
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                                  RITA KHANDELWAL
                                  Jun 6, 2021
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                                  Address: Birla High School Mukundapur

                                  Dear Sir/Madam,
                                  This is to bring to your kind notice that a debit of Rs6199/-has been debited from my account using IBdebit card on 2nd june 2021. I have not purchased any services from Microsoft and have not even authorised your company for any auto debit. It would kind of you to check this activity. I would also ask you to refund the same amount of Rs 6199/-and discontinue any such services.
                                  Microsoft customer support has been notified about the posted complaint.
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                                    Tezmind Vlogs
                                    May 31, 2021
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                                    Website: www.licensetotal.com

                                    Https://licensetotal.com/product/office-365-professional-plus/?utm_campaign=LT+C...

                                    This site is selling office 365 for lifetime
                                    @ 699 INR
                                    Microsoft customer support has been notified about the posted complaint.
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                                      mansiagrwl
                                      May 2, 2021
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                                      I created a new microsoft account and activated the microsoft license using that account. Now I am trying to login on outlook using that account its locked and I have not even opened it even once so recovery form is not validating my answers as its my new account and I don't have enough information. I tried to contact Microsoft support but not getting any help.
                                      Microsoft customer support has been notified about the posted complaint.
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