Microtek International — Poor talking

Address:Mahadava basti 272171

We have raised a complaint regarding charger is not working in my inverter which is guarantee period. I have given bills to service engineer and they are asking for manual of the inverter. Is it correct required documents for availablement of guarantee. If yes, kindly suggest me all documents for warranty??? And also Engineer behavior is very bed and poor language to
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    Microtek International Phone
    +91 11 4273 3377
    +91 11 4273 3333
    Microtek International Address
    H-57, Udyog Nagar, Rohtak Road, New Delhi, Delhi, India - 110041
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