Microtek International — Ups not working after replacement of pcb by yr service centre in jodhpur (raj)

Address:

342008

Microtek inverter 850 va sinewave upseb 9 hgwnb-34490 purchased from your distributor kishan enterprise vide invoice no. ke/09-10/0980 dt:15.09.2009.
Battery replaced by kishan enterprise in 2012 and presently in 2016 vide invoice no. ke/16-17/0433dt:18.05.2016.
Ups not working since battery replacement, distributor sent spurious person, who changed two ics, but ups was not made operational. after repeated requests it was not attended by distributor on payment basis. then got checked at yr service centre in jodhpur, they replaced pcb vide receipt no.4801 dt:04.08.2016 for rs.1200/-. even after pcb replacement, the ups is not giving output when the mains is off which is the basic purpose of installing inverter. i contacted [protected] and toll free no 1800-+2000-255 was given, but found the no. non working, so lodged complaint on [protected], who said it will be attended, reminded three four times, but so far none has turned up.
The disrtributor was supportive initially when purchase was made and two times battery replacement purshased from him only. since[protected] whenever technical support was required, it was provided by distributor on payment basis, but this time unqualified technician was sent by dist., who could not repair the fault. even after pcb replacement by yr service centre, ups is not working and service centre is not attending my calls.-
I hope some sense of responsibility will be introduced by co. to distibutor and particularly to service centre. now if this complaint remains unattended within seven days, i will be constrained to lodge consumer forum complaint against the co. for mental agony, deprivation of services and harrasement.
Abdul lateef siddiqui
Advocate
11/868 chopasni housing board
Jodhpur-342008
[protected]