Microtek Inverter — Inverter problem within warranty no response from company

Shraboni1966

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110019
Website:	www.microtekdirect.com

This is the complaint written to microtek on 13 oct

This is with ref to my complaint regarding no functioning ot inverter under warranty period.
I registered a complaint on
Date 5 oct 2016
Complaint no mjc2383348
No one called or visited to resolve this issue. i made the following calls to follow up and following dates i called :
Dt 12 oct at 1851 hrs
Dt 12 oct 1250 hrs
Dt 8th oct 1417 hrs
Dt 7 oct 0952 hrs
Dt 5th oct 1142 hrs
I have been call consistently and each time i am told that we will ensure someone visits today itself.
Yesterday after i called and complained again i receivced a new complaint no on sms
Complaint no mjc2410278
I did not register a new complaint but your customer service purposely launched a new complaint... probably so that it looks like a new complaint,.
I am writing this is as a last resort and failing any response i will pursue legal action. further i will also take this up ine the social media

Hraboni mitra

Mobile [protected]

Add d 735 c. r. park

New delhi 110019

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Microtek International customer support has been notified about the posted complaint.

Oct 14, 2016

Updated by Shraboni1966 Since I registered this complaint I have been receiving multiple calls from different people confirming that microtek company is getting sold off they don't spare part to repair so they will provide full refund. After this they are asking bank details for refund transfer. All these calls are fraudulent calls to hack into account . I. Received one call last from engineer that he will come to repair today. When I called him just now asking as to what time he will come he sausage does not know