Microtek, Neotronics, Kollam — Delivery of Defective Microtek Inverter and non redressal of the issue

Address:

Kollam, Kerala

I got a defective MICROTEK INVERTER, UPSSEBz900 with serial number 14KGXSBAB73984, which cannot be switched on because of a defective switch. I bought the product from NEOTRONICS, KOLLAM, , PH:[protected], Even after repeated notification of the complaint to the dealer, for 4 days, there has not been, no assurance, about any kind of repair or replacement and nobody came for service/checking of the problem. Most importantly, the micotekdirect site which offers complaint registration online, is down for days. In short, there is no way for solving the issue even after delivery of a defective product