Ministry Of Finance Govt. Of India — Non receipt of IGST on Export invoice

Address:

Jodhpur Rajasthan

Dear sir,

we had made export of goods on payment of igst & accordingly filed gstr-3b & gstr-1 return for the period october 2020, however while filling gstr-1 export details in table no. 6a for export invoice no. 29/2020-21 port code inadvertently/wrongly mentioned as "inssa1" in place of "innsa1". Because of wrong mentioning of details, our export data from gstin not properly migrated to respective (correct) port & that port data on icegate website is showing message "no records found" & thus no refund of igst paid on exports has been issued.

Now, when we realised that there was some mistake made in filing of gstr-1 return & therefore in order to correct the details in subsequent gstr-1 return, while filling up details in table 9a for export invoice no.29/2020-21, an error message was displayed & showing error "you have already claimed refund against the shipping bill/ bill of export, hence you can not amend the details..."

but the fact is that we had not received any refund & how such refund can be processed with incorrect port code & in fact such wrong port code does not belong to any list of port codes & icegate portal is showing "no records found".

So we request your goodself to please allow us to amend the export bills details in subsequent gstr-1 return so as to amend/update with correct port code.

Further we had already raised the complaint to gstin & cbic mitra helpdesk, however no proper respon has been received and our issue is still pending since four months. We had also raised grivience on cpgrams portal on 01.01.2021 but till date we dont have any responce.