Mint Newspaper — Subscription not started - customer support non responsive

Address:

Gurgaon, Haryana

Dear Sir I stay in Gurgaon and had purchased Mint annual subscription plan from Mint newspaper sales executive on 14th Nov 2014 vide applicaiton number - 801668. Since then I have been chasing them on emails/phones to send me my coupons or get the circulation started. They have failed to do so in last 7 months. Now they have even stopped responding to the emails. Even if in a rare occassion I get a response, it is within 2-3 days everything would be sorted. But it never happens. I need my refund and they are not ready to process that either. Amount might be small, but I feel cheated by a big media house as there has been no attempt whatsoever from their end to get in touch and sort out/discuss the issue. Thanks Rishabh