Mio Amore — Unethical behaviour

Address:	Mio Amore , Naktala
Website:	mioamoreshop.com

I have been a regular customer of Mio Amore (Naktala). It is really sad to see how the new employees working there have been treating the customers. whenever a client enters the shop, finds the staff listening to music / being busy on their phones or gossiping away. It's only when a customer calls them several times that they pay attention to them. there have been instances when they have been extremely rude in their demeanor and hence prevented people from going there again. People prefer taking an auto and going to the Bansdroni branch than coming to the Naktala one.
I would like to refer to a few incidents.
Once I went to Mio Amore (Naktala) with a friend of mine and ordered a brownie. We MANAGED to make the staff listen to us after many attempts. Since we like our brownies hot we asked the fellow staff to microwave them. At first, he behaved extremely rudely, and then second we got BOILING brownies.
There have been innumerable incidents where they toss the money back at customers and I have seen this happening in front of me with many customers and I myself have been a victim (yesterday itself).
I would like to suggest certain things - please employ people who possess certain qualities like - being able to handle customers properly, proper behavior, manners, job sincerity, etc.
Due to these ill-behaved staff members remember you are losing out on several regular customers.