Miracas International — Product not delivered after payment

Address:	Pune, Maharashtra, 411040
Website:	miracas.com

We haven't received the product after making the payment online. Please note the following:

1.) the customer service is not reachable at all. They have a standard reply whenever we call: "please call back since all our staff are busy". On looking more about it online, it seems this is the standard response everyone gets and no one has ever been able to contact them after making payment. This has been happening for the past 3 years.

2.) almost everyone who places an order gets cheated by them and not one seems to have received the product after making the payment. This has also been happening for the past 3 years.

3.) they display the same order status for everyone: "delayed due to uncontrolled circumstances. Your order is pending with indian customs at the delhi international airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by miracas international." it has already been a month and this is the same status displayed. On looking online, they display the same status for everyone and there had been no further progress until people finally move on and never receive the product.

4.) there has been no single proof that such an authentic firm exists except for the online website through which they scam people. Not a single person has ever been contacted. People have been losing thousands for almost 3 years now and i am completely confused on how they are allowed to loot people still.