[Resolved]  Mirraw.com — Product not received money paid

Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

Hi,
Its suresh ordered salwar suit mirraw.com
Order number: m[protected] ordered on: 24 oct 2016
Dtdc a36571056
Their site it show dispatched
But when i track from dtdc nothing found i also write to dtdc they replied that didnt receive any package.
Again write to [protected]@mirraw.com but they didnt response.
Ticket id[protected] hour passed
Nor customer care number picked.
Its fraud company do not order from this site.
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Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Nov 03, 2016
Mirraw Online Services Customer Care's response
Hi Suresh

Well with regards to your order as we understand that you still didn't received the product we are escalating the matter to our concerned team who will coordinate with the vendor as well as with the courier person and will update you on your order.
You will receive an update from our concerned team either through an email or over the phone in the next 48-72 hours.
We sincerely apologize for the inconvenience and the trouble caused.
If you have any query please email on [protected]@mirraw.com
Appreciate your patience and kind support.
Jan 11, 2017
Updated by Suresh Pattnaik
Finally i got refund my money on 10/01/2017.

i never ever do order from here from now.
also recommended to all
NEVER EVER BUY FROM THIS SITE.
Complaint comments 

Comments

i believe today 8 day passed of your response day.
still no update where the product
i don't need product kindly refund my amount
thats enough .

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