[Resolved] Mirraw — Jewels | |||||
Jewels are broken and Rusted. The quality of the jewels is nowhere closer to the description in the website . As per the website, the jewels are gold plated and American diamond set. But the jewels are not at all gold plated.. Gold plated are supposed to be glittering and shining. These products are neither shining nor glittering. The surface of the jewels are coarse and rough, not smooth and shiny. And the products are rusted in the edges and not fit to wear When we asked the seller to return the product they said we need to return in a week but they took more than a couple of weeks send the product. How they expect to return a product in a week time when they took more than a couple of weeks to send the product? Was this information helpful? | |||||
Jul 15, 2016 Complaint marked as Resolved Verified Support Jun 14, 2016 Mirraw Online Services Customer Care's response Hi Balachandar Govindarajan
We apologize for the inconvenience caused to you
Request you to please share the order details so that we can get it resolved
Also 7 days return means you need to get the product dispatched from your end within 7 days the time after you dispatch the product is not calculated
Please revert on [protected]@mirraw.com so that we can resolve your issue
Appreciate your support
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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